LOCKED - Someone used my email address to open an account. How do I get it shut down?

Someone signed up for Xbox Live or whatever using my email address, and I can't do anything about it because it's a child's account. Changing the settings requires their parent's permission. I don't even own an Xbox. How do I get Microsoft to delete this account?

For account security, you should call phone support.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated August 18, 2021 Views 7 Applies to: