Getting help and advice from one of the many experts here at Microsoft Community does not cost anything.
Whenever you receive a phone number as an answer and feel uncertain whether it is from someone at Microsoft, don’t take the risk,
confirm the number is for official Microsoft Support.
My Samsung Focus is having problems working with my built-in handsfree bluetooth system in my car (Infiniti G35). The phone discovers & pairs just fine. However, any call connection results in horribly garbled audio. I discovered that if I disconnect
the BT connection from my car during a call and then reconnect, the audio recovers to work fine. However, the next call will result in the same problem. I drove over to the ATT store & tried out their display models, both another Focus & their HTC Surround.
They BOTH exhibited the same problem, so it appears to be a WP7 problem. I did try my phone on an older model G35 w/ handfree BT which worked fine. My old iPhone 3GS & other droids work fine w/my car.
Anyone else experiencing similar issues? From my basic testing, it appears to be a MS software / driver problem. Help!
I have a Samsung Focus. When using handsfree in my 2009 Mazda6, the bluetooth connection frequently drops. I can pair the devices very quickly and easily. I can play music over the car speakers perfectly. The BT connection drops during phone calls. I have
icons on my dash that show when phone and music are connected to BT. I see the BT phone connection drop frequently. After some time, it will come back. However, when this condition occurs, if I go into settings -> bluetooth, the connection comes back immediately.
I have tested this many times. It's almost like opening that bluetooth window forces it to connect again. This happens so frequently and is so embarrassing when I'm on calls, it is unusable. Also, even when it is connected, the sound quality is horrible. The
music, however, sounds fantastic. Anyone else having this issue? Any thoughts?
No, I am not having the same issue. The phone is not rebooting. The phone is fully functional while this is happening. In fact, what I have to do is switch to speaker so I can continue the conversation. Also, like I said, if I go into the bluetooth applet,
it immediately reconnects.
I'm having a bluetooth problem with my hands-free as well. I'm using a Pioneer Premier FH-P800BT receiver, which uses the HFP, A2DP, and AVRCP bluetooth profiles. Audio streams to the receiver without problems, but when a phone call is received, the audio
is routed through the phone's speaker rather than through the receiver, even though the receiver notices that a phone call is incoming (even displays the contact name).
@goyasin, are you sure bluetooth is dropping, or is the sound coming through the phone's speaker like it does for me?
Woops, I missed the part where you mention that you actually get sound through your bluetooth connection, until it drops. Different problem, I suppose. Mine maintains the bluetooth connection, but doesn't route the audio through the preferred device.
Well, you're one step closer to a resolution than I am. I have a Pioneer Premier FH-P800BT head unit installed in my truck, and it does detect incoming calls (and displays the associated contact), but doesn't output the audio through bluetooth to my receiver.
Instead, the audio is piped through the earpiece of my phone (Samsung Focus).