PerfectCr
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Pictures sent from Samsung WP7 to iOS Devices Cannot Be Viewed Once Saved the the iOS Photo Library

Samsung Focus here.  I've been able to reproduce this error on an iPhone Touch (3rd Gen), iPhone 4, iPhone 3G, iPhone 3GS, and iPad. 

Steps to reproduce error:

1) Share pictures from WP7 either via email or Messaging

2) View photo on iOS device in email app or messaging (text message)

3) Save Photo to Photo Library in iOS

4) Go to Photos app in iOS

5) This results in a dialog saying "Rebuilding Photo Library"

6) Once this is done, the photo sent from WP7 appears a grey block icon that says ".JPG: on it

 

Details:

Unsure of what is causing this, as the reverse does NOT have this issue.  Perhaps it's naming scheme that WP7 gives photos? 

Additional Detail:

Yes, I have tried to share photos "both ways".  Meaning, I have hit the "..." when viewing the picture in WP7 and then hit "Share".  I have also opened a new text message and email and attached the picture from there.  Both result in a corrupt picture in the iOS photo library upon saving the picture in iOS.

Any ideas?

Joel Ivory Johnson
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Joel Ivory Johnson replied on

I just tried the above steps using a HD7 and an iPad. I'm not seeing the same problem. 

 

 


Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP | Software Engineer
Joel Ivory Johnson
http://www.j2i.net
PerfectCr
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PerfectCr replied on

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I just tried the above steps using a HD7 and an iPad. I'm not seeing the same problem. 

 

 


Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP | Software Engineer
Perhaps this is specific to the Samsung Focus?
Gary D. - WP7 Support
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Gary D. - WP7 Support replied on

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It shouldnt be device specific. The file formatting is consistant amongst all of the hardware platforms.
gb330033
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gb330033 replied on
I don't have an iOS device to test, but what happens if you sync the pictures off of your WP7 via Zune and then onto iOS via iTunes?
PerfectCr
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PerfectCr replied on

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I don't have an iOS device to test, but what happens if you sync the pictures off of your WP7 via Zune and then onto iOS via iTunes?
That works fine, I am just talking about (for example) texting or emailing a picture to an iOS device.  When they save it the picture is corrupt as mentioned in my original post.  Odd since I have tested this on multiple iOS devices as mentioned.
Joel Ivory Johnson
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Joel Ivory Johnson replied on

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Ditto, tested against some one's iPod and iPhone all running the latest firmware (which I think is 4.2).

I can't repeat your results. 


Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP | Software Engineer
Joel Ivory Johnson
http://www.j2i.net
PerfectCr
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PerfectCr replied on

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Ditto, tested against some one's iPod and iPhone all running the latest firmware (which I think is 4.2).

I can't repeat your results. 


Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP | Software Engineer
What device? 
Joel Ivory Johnson
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Joel Ivory Johnson replied on

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HD7, Samsung Taylor, and an LG of some type. 

If you can take one of the problem pictures and post it to a place where others can get to it (ex:Skydrive.live.com) that may be helpful.


Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP | Software Engineer
Joel Ivory Johnson
http://www.j2i.net
PerfectCr
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PerfectCr replied on

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HD7, Samsung Taylor, and an LG of some type. 

If you can take one of the problem pictures and post it to a place where others can get to it (ex:Skydrive.live.com) that may be helpful.


Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP | Software Engineer
Well it's any picture, not just one specific picture.  Can anyone try this on a Samsung Focus.  I just don't get it :(
Joel Ivory Johnson
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Joel Ivory Johnson replied on

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Well it's any picture, not just one specific picture.  Can anyone try this on a Samsung Focus.  I just don't get it :(

Possibly, but I don't have access to a focus (and I don't know that those that do necessarily have access to to an iOS device). Some of us on this thread are not in the USA and the Samsung devices we do have access to are not the same as what you have. We can expedite examination of this issue if there's any way that you can post a problem picture some where.


Joel Ivory Johnson | http://www.j2i.net | Windows Phone Developer MVP | Software Engineer
Joel Ivory Johnson
http://www.j2i.net
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