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When posting your questions/issues related to Windows Phone please include the following baseline information.
1. Phone Manufacturer
2. Phone Model
3. Mobile Operator
4. Phone Operating System version
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Thank you.
Hi,
I have just purchased a Samsung Omnia and am very keen to get my wireless internet set up so i can surf the internet.
My problem is that the phone says it is connected to my wireless router (which is a Belkin). However, when i click on the internet icon, it says "network problem".
Could you please explain what i need to do to get it up and running?
Thanks for your time,
Chris
Did you change START/SETTINGS/ CONNECTIONS/Connections Icon/Advanced Tab/Select Networks Button to My Work Network?
yes, both drop down tabs are set to "my work network"
Thanks a lot for your help,
however it is still not working?
I followed the first steps and all went okay - the box was ticked so i unticked it
However, i went to do the second step and when i dropped the 'connects to' tab down, there is nothing there?!
Also, the network key is the password for the wireless network isn't it? because i have typed that password in and it is connected.
Thanks again,
Chris
| carny chris wrote: | |
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Thanks a lot for your help once again!
i did the first step no worries.
However, once again i did as you say - i taped on the wirless router's name and then >menu >edit and the heading is 'configure wireless network' and it says network name which is in grey letters so i can't change it and then below it it says connects to and it is BLANK!! there is nothing there. and then below this - there is an unticked box that says 'this is a hidden network'
then on the 'next' page there is authentication which is WPA-PSK and data encryption which is TKIP
and then below those there is the network key which i have entered
Thanks again for your help,
Chris
am still getting stuck on the second step.
below the wireless name there is the connects to tab however it is blank, i can't type anything in and when i click the arrow to drop it down, it drops down but with nothing inside!
Would a master reset help? - if so would i lose all my files that i have loaded onto it?
Thanks a lot for your time,
Chris
carney, I've been following this thread and Surfer88 has been giving you rock solid steps to get connected. Make sure you have followed what he has offered.
I do have a question just to make sure. When you go into Settings and the Connections Tab and ckick on the WiFi icon, is it showing your network in the list? And does it say Connected to the right?"
Assuming YES is the answer to both, if you click on the Network Adapters Tab, it should say My network card connects to WORK. Is that correct?
If you look down the list you should see the item that says: IEEE 802.11 b/g Compatible WiFi ... do you?
Click on it. What do you see?
The only other thing I would add is that EVERYTHING should be set as your WORK connection.
One last thing. I am assuming that your device automatically found your wireless connection (meaning that you DID NOT create it) ... is that correct?
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Don't have one of the above accounts?