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When posting your questions/issues related to Windows Phone please include the following baseline information.
1. Phone Manufacturer
2. Phone Model
3. Mobile Operator
4. Phone Operating System version
5. Zune software version
6. Computer Operating System version
Thank you.
Am using a T-Mobile HTC HD2 phone with Windows Mobile 6.5. Trying to add and or edit contact information such as phone #, address, e-mail and birthday (see below).
When adding someone's birthdate, there is no option for someone being born before 1941. Yet you can add someone's birthdate through 2040 (they have not been born yet!), this is the same with anniversary date.
Is there a fix in place?
Just received the following from HTC Tech Support:
**********
Dear Robert, We understand the importance of having all the information on our phones. The T-Mobile HD2 does have the option to choose a birthday and anniversary starting from the date January 1, 1900. Since the HTC Contact information is limited to the start date of January 1, 1941, you will have to press More on the bottom of the HTC Contact information to access the Windows Contact information to be able to place a start date that starts between the days of January 1, 1900 and January 1, 1941. Thank you for contacting HTC.
*********
I can do as HTC tech supoprt states. My concern is why? Is there some technical hurdle that their engineers could not overcome and they settled for a limited start date of 1941?
Mike, any news from the people you pinged at HTC?
I just received a reply. They acknowledged that this is a bug and they will be fixing it. They also were thankful for bringing it to their attention.
I'm not sure how one goes about getting this fix. My guess is that it will be part of the next ROM updated that they release - IF they release a new one.
So the fact that this is getting fixed is all due to your efforts and raising it across multiple channels until Jack was able to ping me and I dropped a bug in the ear of some people at HTC. So thanks! :)
Thanks. I called two different T-Mobile stores and they confirmed that their HD2's had the same issue. I called HTC and T-Mobile tech support and neither had a solution.
I've got the original HD2 (European version). Now, I have contacts that have birthdays prior to 1941. They have all been created in Gmail and sync'ed down to the device using the Exchange ActiveSync settings. They display 100% correctly.
However, Robert is right, if I try and edit the birthday field on the contact it brings up a window where I can dial in the month, day and year. However the year won't go to anything before 1941. For example, if the contact has a birthday of 01/28/1921 (true example in my contacts), when I tap to edit the birth date, it shows a window with 01 / 28 / 1941.
That's pretty sad HTC.
alright, I posted about this over here - with screen shots.
http://www.mobilejaw.com/articles/2010/04/htc-sense-on-hd2-will-not-allow-birthdates-prior-to-1941/
I've also pinged a couple people at HTC to see if I can get some comment from them about this. I can't promise anything, but we'll see what happens.
Just received the following from HTC Tech Support:
**********
Dear Robert, We understand the importance of having all the information on our phones. The T-Mobile HD2 does have the option to choose a birthday and anniversary starting from the date January 1, 1900. Since the HTC Contact information is limited to the start date of January 1, 1941, you will have to press More on the bottom of the HTC Contact information to access the Windows Contact information to be able to place a start date that starts between the days of January 1, 1900 and January 1, 1941. Thank you for contacting HTC.
*********
I can do as HTC tech supoprt states. My concern is why? Is there some technical hurdle that their engineers could not overcome and they settled for a limited start date of 1941?
Mike, any news from the people you pinged at HTC?
I just received a reply. They acknowledged that this is a bug and they will be fixing it. They also were thankful for bringing it to their attention.
I'm not sure how one goes about getting this fix. My guess is that it will be part of the next ROM updated that they release - IF they release a new one.
So the fact that this is getting fixed is all due to your efforts and raising it across multiple channels until Jack was able to ping me and I dropped a bug in the ear of some people at HTC. So thanks! :)
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