blackjack 2, no media player

Have you tried shutting down your device and restarting?

If shutting it completely off then on does not fix the issue, try a Hard Reset.  If fact, since the 6.1 ROM upgrade has just been released, do the upgrade.  My guess is this issue will be gone.

Has anybody found a fix? turning the phone off and back on does not work.. and i allready have to upgrade.

 

HELP!!!!!

 

Best dicription of the error:

Media Player essentially stopped functioning. The only sounds the phone makes are the basic *beep* & the *at&t tone*. Any other sound, ones I've edited & the ones that came with the phone, will not work. I have a feeling it has something to do with the Media Player because when I attempt to open either an audio or video file the system does nothing. No error message or any other activity. It does nothing until I *toggle the cursor* again; as if I hadn't selected anything at all. I've tried files both on the phone & on my card, and I've also attempted to just play the tones the phone came with (in the options & alarm screen) and I only get error messages stating "This ring tone file is corrupted or unavailable. Please choose a different ring tone." I know this is not the case as 1)I get the message for all tones, except the two mentioned previously, and 2)the tones & videos work on other phones and computers.

 

 

So if you did the ROM upgrade and the problem persists I would reach out to your provider or Samsung.

Oblivion1121, can you expand on what is happening in your situation?  And can you add to anything else you have tried?  After the hard reset (is that what AT&T did) how long did it work?  What changes  did you make?  added a programs?

I will step in. I have exactly the same problem on Samsung BlackJack II.

The Media Player was working fine all the time (about a year) until yesterday. Now when I try to run MediaPlayer nothing happens. So I can not play any music or video (ringtones still work, but I can not change them because of this "media file corrupt" message the previous poster mentioned). First thing I did was to restart the phone, it did not help.

I have checked the file wmplayer.exe - it is still there in ROM (Windows folder), the modification date did not change since 2007. But it does nothing when I run EXE file directly. No error messages whatsoever. It is like the OS ignores it or it exits immediately.

I would suspect something gets corrupted in registry, but I do not know what it is. I checked the media file types in registry under HKCR, they seem to be fine.

The only thing I installed recently was Opera Mobile beta. I did not like it so I uninstalled it. I did not notice that Opera install/uninstall was somehow related to Media Player issue.

I searched the Internet, and people seem to have this problem but nobody knows the solution. I do not want to go into a hard device reset until absolutely necessary. I have lots of work-related stuff on my phone, it will take a lot of time to configure all that again.

Could you please advice on a possible cause? Possible registry settings, etc.?
Thank you very much!

Thanks for that post Wantakakiaa.  I tend to agree with you when you say:

 

 

As much as you do not want to do a hard reset, I think that may well be the fastest and easiest solution ... IMHO

Nor do I know that answer either.  it would most likely be a monumental task in trying to search for it ... for me, it is easier to bite the bullet and do the hard reset.

 

I like the challenge of fixing things and do it but at some point it is just not worth thte time IMHO.

 

We could compare registry values if we had the same devie but that would take forever....