Applies To:
joelb59
Had this question 3
Question
joelb59 asked on

Windows mobile device manager download for Windows 7 gives an error saying it is incompatible with Windows 7?

I have just upgraded Vista 64 bit to Windows 7 64 bit and I am trying to sync my Windows 6.1 device. I  have downloaded the newest Windows Device Manager from the Microsoft website but when I try to install it I get an error message saying the version (the latest) is incompatible with the version of windows I am using. I don't get why this issue is not corrected yet. 
Linley Meslier
Found this helpful 1
Answer
Linley Meslier replied on
MVP Community Moderator Community Star

Save the file to another folder and it should work. Try c:\temp.
Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
Windows Phone Mauritius http://Windowsphonemu.blogspot.com/
Linley Meslier
Found this helpful 1
Linley Meslier replied on
MVP Community Moderator Community Star
Hi,

You downloaded WMDC from this link, right?

http://www.microsoft.com/downloads/details.aspx?FamilyId=4F68EB56-7825-43B2-AC89-2030ED98ED95&displaylang=en

Maybe you downloaded the 32bit version by mistake.

Linley.
Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
Windows Phone Mauritius http://Windowsphonemu.blogspot.com/
joelb59
Found this helpful 0
joelb59 replied on

No, that IS the link to the version I've downloaded, and I also tried the 32 bit version too just to see if it might work.

Same error for both. 
joelb59
Found this helpful 0
joelb59 replied on

OK, here is another error message I get when I download:

 "Error creating process <C:\Users\HOME~1\AppData\Local\Temp\IXP000.TMP\driver_setup.exe /i dvrupdate-amd64.msi>

Reason: The system cannot find the file specified.
Linley Meslier
Found this helpful 1
Answer
Linley Meslier replied on
MVP Community Moderator Community Star

Save the file to another folder and it should work. Try c:\temp.
Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
Windows Phone Mauritius http://Windowsphonemu.blogspot.com/
Found this helpful 0
A. User replied on

Hi joelb59!

 

Just checking back with you to see if you have been able to resolve your issue.  We hope that the information provided by Linley helped resolve the issue.  If not, please let us know the current status so we can continue to provide recommendations and suggestions.

Thanks!

Thank you from the Microsoft Windows Phone Team
http://www.WindowsPhone.com/TotalAccess
Found this helpful 0
A. User replied on

Hi joelb59!

 

I am going to go ahead and mark this thread as answered since we have not received any further information from you.  We can still provide additional information and tips when you come back to this thread with more information. Marking threads as answered helps other customers searching on the same or similar issues. This thread stays viewable and accessible for additional postings either way.

 

Thanks!

Thank you from the Microsoft Windows Phone Team
http://www.WindowsPhone.com/TotalAccess
titocuny
Found this helpful 0
titocuny replied on

Hi,
I just got a new machine W7 64 bits, and for some reason I cannot install WMDM, becasue the genueine validator says that it cannot run on this machine. This genueine validator is supposed to be downloaded automatically, and it does, but it cannot run on the w7.

is there a location from where I can download WMDM for W7 64bit skipping the validator???

Please, advice
thanks,
francisco
Resourceful
Found this helpful 0
Resourceful replied on

Hello. Please make sure you are using Internet Explorer 32-bit and the download should proceed normally. IE 64-bit, Firefox, and Chrome will not work. If it still doesn't work, you can d/l the 64-bit version of Windows Mobile Device Center here: