Just checking back with you to see if you have been able to resolve your issue. We hope that the information provided by Linley helped resolve the issue. If not, please let us know the current status so we can continue to provide recommendations and suggestions.
I am going to go ahead and mark this thread as answered since we have not received any further information from you. We can still provide additional information and tips when you come back to this thread with more information. Marking threads as answered helps other customers searching on the same or similar issues. This thread stays viewable and accessible for additional postings either way.