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Error “Too many devices syncing with this account” after configuring Hotmail account with Outlook 2013 (Thread 1)

After configuring my Hotmail account with Outlook 2013 or other devices I receive the following error:

 

“There are too many devices syncing with this account.  To sync using Outlook, try removing another device that is connected with this account such as a phone or another computer.”

 

How do I correct this?

 

NOTE:

 

This thread has now been locked to avoid excessive posts in this thread.  If you are experiencing this issue, please remove your account from Outlook 2013. Follow the KB article http://support.microsoft.com/kb/2802703  and submit your account through the form on the article, or here: Outlook 2013 Sync Error Request Form

(https://support.live.com/eform.aspx?productKey=outlooksync&ct=eformts&scrx=1)

 

Tip:

 

Make sure to let us know whether you have removed your account from Outlook 2013 by writing your comments in the section 'Please provide a detailed description of the issue or request' on the form. Upon submission of the form, Microsoft will fix your account in the backend and write back to confirm once you're good to go. 

Answer
Answer

Microsoft is aware that some users are getting “Too many devices syncing with this account” errors when connecting a Hotmail or Microsoft account to Outlook 2013 and we are working on fixing this issue. You may have received this error message when trying to access your email account from PC and other devices such as mobile phones.

 

We have fixed all the accounts that were provided on this thread. For users who are still encountering this problem please follow the instructions provided below:

Tip:

Make sure to let us know whether you have removed your account from Outlook 2013 by writing yourcomments in the section 'Please provide a detailed description of the issue or request' on the form.Upon submission of the form, Microsoft will fix your account in the backend and write back to confirm once you're good to go.

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Answer
Hi everyone,

I'm glad to inform you that all accounts posted here has been fixed.
 

NOTE:

 

This thread has now been locked to avoid excessive posts in this thread.  If you are experiencing this issue, Please remove your account from Outlook 2013. Follow the KB article http://support.microsoft.com/kb/2802703 and submit your account through the form on the article, or here: Outlook 2013 Sync Error Request Form  (https://support.live.com/eform.aspx?productKey=outlooksync&ct=eformts&scrx=1)

 

Thanks,

Ryniel

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Question Info

Last updated April 18, 2023 Views 19,283 Applies to: