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windows live mail error 0x800CCC7D

When I try to send emails the above message shows. would a recent update be the problem, I can receive messages. Thanks

If you had quoted the entire error message, it might have been possible to tell you which settings you need to use. That error code is generated if you try to use SSL to contact a server that doesn't support it.

Right-click on the account name in the folder pane and select Properties. On the Advanced tab, deselect This server requires a secure connection (SSL). Close down WLMail and wait a few minutes before re-launching and testing. Post any new error message in its entirety.

Noel

 

Noel Burgess MVP (Ret'd)

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The server does not support a SSL connection.

Subject 'Always Hopeful'
Server Error: 250
Server Response: 250 OK
Server: 'mail.bigpond.com'
Windows Live Mail Error ID: 0x800CCC7D
Protocol: SMTP
Port: 25
Secure(SSL): Yes
Sorry Noel,
Entire text above

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OK, thanks. Use the solution I gave in my last post.

Noel

Noel Burgess MVP (Ret'd)

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Sorry Noel, the same error message comes up, could it be a bigpond problem ?
Graham

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It can't be the same error message if you've turned off SSL. Check again that This server requires a secure connection (SSL) is not selected on the Advanced tab of the account's properties sheet.

Which anti-virus are you running? Is it set to scan mail? If so, tell it not to - it doesn't add any extra security and can cause problems.

Noel

 

Noel Burgess MVP (Ret'd)

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Thanks Noel,big help.

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Last updated December 26, 2022 Views 2,483 Applies to: