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Error ordinal 53 missing wldcore.dll

I have removed/uninstalled both WLEssentials-Messenger and MSN, then reinstalled and same error! I only need/want Messenger. Please help.

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Hi Jim,

This issue may occur when you have other Windows Live programs on your computer that conflicts with the installation you are attempting to complete. To further troubleshoot this issue you might need to perform a Windows update, delete the Windows Live folder, disable third party firewalls and reset browser to factory settings. Please follow the steps below:

1.) Perform Windows update
a. Visit Windows Update
b. Verify if the computer requires updates, and install updates if necessary
c. Restart the computer after you install updates for the changes to replicate

2.) Uninstall Windows Live Essentials programs that are currently installed on your computer. Please follow the steps in this link: http://windows.microsoft.com/en-US/windows-live/essentials-uninstall-ui

3. Browse your computer to C:\Program Files then delete the Windows Live folder if available

C:\Program Files\Windows Live
C:\Program Files\Common Files\Windows Live

Note: If there is more than one Program Files folder upon opening C drive, then double click on Program Files x86 instead.

4.) Temporarily disable 3rd party firewall programs (i.e. McAfee, Norton, ZoneAlarm, etc.)

Note: Disabling the firewall may make your computer or your network vulnerable to attack by malicious users or by malicious software such as viruses. Please make sure that you do not have any other Internet Explorer window open or any other programs running while trying to install Windows Live products. Once, you are able to install the Windows Live programs, please turn your firewall back on.

5.) Reset browser to factory settings:

For Internet Explorer:
a. Open Internet Explorer
b. Click Tools, and then click Internet Options
c. Click the Advanced tab
d. Under Reset Internet Explorer Settings, click Reset

If you are using other browsers, please look for steps on how to reset your browser to factory settings via Bing

6.) Download and install Windows Live Essentials. 

Let us know what happens afterwards.

Regards,
Gerard G.

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Hi Gerard,
I tried all those solutions before I posted, this is what worked, and the only thing that worked.

The solution was simply copy paste those 2 files wldcore.dll and wldlog.dll from

c:\Program Files\Windows Live\Shared to

  • c:\Program Files\Windows Live\Messenger
  • c:\Program Files\Windows Live\Contacts
  • c:\Program Files\Windows Live\Mail
Thanks,
Capt. Jim

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I'm also having the same problem, but it's on Movie Maker. I tried copying the wldcore.dll and wldlog.dll files to the movie maker file but it did not work. Do I have to restart to make it work?

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Hi Yan Sheng Lai,

 

1. Please uninstall Essentials using the CMD line parameter. Please follow the steps in this link.

 

2. Delete the Windows Live folders found on the following directories:

C:\Program Files\Windows Live
C:\Program Files\Common Files\Windows Live

Note: If there is more than one Program Files folder upon opening C drive, then double click on Program Files x86 instead.

 

3. Reinstall Windows Live Essentials. Please refer to this article for the download link:

 

Windows Essentials

 

Thank you.

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Dear Litton_B,

 

I encouter the same problem. This happens with all the Live applications. I tried the 3 steps you mentioned, however without any luck.

 

After installing Live my first problem was that I was missing the file msvcr110.dll. After installing the Microsoft Visual C++ 2010 SP1 Redistributable Package, this problem was solved and this came up about "Error ordinal 53 missing wldcore.dll". I also ran windows update without effect.

 

Do you (or anyone else) have any suggestions?

 

Thanks!

 

 

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Hello Skoopmans,

 

For us to further investigate the issue, please provide us log files for Windows Essentials. I have sent you a private message for the instructions.

 

Note that you need to be signed in to view the private message. After uploading the log files, please reply back to this thread.

 

Thanks!

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Dear Cesar,

 

The log files are already uploaded.

 

Thanks in advance, Sven

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Hi Sven,

Thanks for providing us your logs, I forwarded this information to our support group for further investigation. We will let you know about any updates from them.

Regards,
Gerard G.

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Hi Sven,

 

Just to verify, are you using a proxy server when connecting to the Internet?

Also, are you able to update/install all windows update withour any error?

 

Thanks!

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Just to verify, are you using a proxy server when connecting to the Internet?

Also, are you able to update/install all windows update withour any error?

 

Dear Litton_B,

 

The following updates failed to install:

 

Name Update => Error
====================
KB960803 => 80071A90
KB959426 => 80071A90
KB956572 => 80080008
KB955020 => 80071A90
KB952004 => 80071A90
KB950974 => 80071A90
KB938371 => 80071A90
KB958623 => 80071A90
KB958624 => 80080008

 

All the errors occured when I didn't have a stable internet connection. Most of the updates where fixed when I tried again. The mentioned above however where not fixed at that point.

 

And no, I am not behind a proxy.

Thanks!

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Last updated December 26, 2022 Views 3,487 Applies to: