windows live mail not sending with smtp.everyone.net, error 0x800CCC79

• What exactly happens when you try to send?
• Who is your mail provider?
• Please post any error message in its entirety. You can left click on it to highlight and then right click to copy and then paste it into this thread.
  

Hi Bruce,

When I try and send the message goes into the Outbox.  I wait and then try and resend.  A few times eventually it sent but the message still stayed in the Outbox.  Most of the time it does not send at all.  My mail provider is a company called Livebooks.  I spoke with them and re entered all the ingoing and outgoing details and addresses.  Right now I am unable to get an error message for you because it keeps trying to send and is stuck on Executing.  I saw a few different errors, long numbers and letters, 0x800CCC0F, other ones I can not remember.  After I post this I will restart my computer and see if I get an error message.

Just got one error code:

The message could not be sent. The setting for your outgoing email [SMTP] server might need to be configured. To find the server settings for '*** Email address is removed for privacy ***', please contact your email service provider.

Subject 'test 02'
Server Error: 550
Server Response: 550 Recipient Rejected: Relay not allowed
Server: 'smtp.everyone.net'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 2525
Secure(SSL): No

There have been other ones in addition.  I have also changed the port from 25 to 2525.  Niether are working properly.

Thanks, Kim

Try port 465 with authentication checked.
http://helpdesk.everyone.net/kb.cgi?view=33

A 550 relay error means you are not directly connected to the server and they may be blocking port 25 especially if you are not hard wired to the router.

If you need further assistance, help for Windows Live Mail is found in this forum
http://answers.microsoft.com/en-us/windowslive/forum/livemail?tab=all

(I meant to add that to my first reply).

Hi Bruce,

I use Comcast for my internet provider.  When you say "they may be blocking port 25" do you mean Comcast?  Or are you refering to my router? Could my router be failing, I am hard wired, or the Comcast cable box that has my bundle service of internet, tv and phone?

Thanks, Kim 

Comcast provides the internet service but I do not use them for my email.  I go through a company Livebooks that hosts my website and email.  They have a web based email that I route through Windows Live Mail.  The web mail works perfectly. I am hard wired to my Comcast box directly.  I have tried port 25, 2525 and 465.  I just sent a message through yahoo mail and it worked but I can not get Windows Live Mail to send out at all.  So yahoo and web mail all working perfectly just not Windows Live.

Hi Bruce,

Just got off the phone with Comcast for the third time.  FYI, Comcast is going to stop using port 25 for security reasons, hackers, they say everyone eventually is going to stop using.  He said to try 587 and that one worked!  Please pass on the info if you run across this in the future.  It would have saved me days of frustration.  Comcast should have notified all customers.  Thank you so much for your time!!!!

Best, Kim