I cannot install Photo Gallery and Movie Maker; Error code: 0x80070643

Hi ramanujams,

Welcome to Microsoft Community. I understand that you're not able to install Photo Gallery and Movie Maker. This issue may occur when you have other Windows Live programs on your computer that conflicts with the installation you are attempting to complete. To further troubleshoot this issue, we request you to follow the steps provided in the post below:

Installation failure when installing Windows Essentials 2012

Let us know how thing turn out.

Thank you.

Hello,

Thanks for posting here. Since the steps previously provided did not solve the issue, I would like you to try clean installing your Windows Essentials. This will remove all Windows Essentials components from your computer and give you a new state to work on. Here's how:

1. Uninstall Windows Essentials using CMD Line Parameter.

2. Delete the Windows Live folders (if any) found on the following directories:

• C:\Program Files\Windows Live
• C:\Program Files\Common Files\Windows Live

3. Download offline installer here and install.

Kindly update us afterwards.

Regards,

Richard

Richard,

Hello. I'm also facing the same problem. Have tried each of the following - 

• Turning on the firewall
• Uninstalling Live Essentials via the Command Prompt
• Installing via the offline installer
• Restarting the computer several times

None of the above have worked for me; am still stuck with the 0x80070643 error (screenshot attached).

I am running Windows 7 Professional (32-bit).

Furthermore, the problem seems to be with Windows Movie Maker/Photo Gallery only. The other components seem to install fine.

Help!

Sincerely,

Suman.

In addition to the steps mentioned in my previous post, I have also tried updating the .NET Framework to 4.5. Still no joy.

Suman.

Hi Suman,

So could you install .NET framework? You can try the offline installer

Have you tried this Microsoft Fix it ?

Also have you checked this thread ? So first perform Windows update to have your Windows all the latest updates and also update your drivers...incl video card drivers

Thanks for the response, Vasudev.

As I'd mentioned earlier, the problem was not solved by installing the .NET Framework or by trying the offline installer.

I did not try the FixIt. Instead, I moved to a laptop with Windows 7 SP1 (instead of plain Windows 7).

Suman.

OK, fine. Please keep Windows 7 SP1 laptop too up to date with latest updates.

Similarly upgrade your earlier PC also with Service Pack, latest updates and then try installing again.