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Thanks for posting back, Dustintt.
a. What is the version of Internet Explorer you’re using?
Method 1:
If you’re using Internet Explorer 6, I’d suggest you to repair Internet Explorer 6 by using the System File Checker in Windows XP.
You may be able to resolve problems with Internet Explorer 6 by running the System File Checker.
To run the System File Checker, follow these steps:
1. Click Start, click Run type sfc /scannow, and then press ENTER.
2. Follow the prompts throughout the System File Checker process.
3. Restart the computer when System File Checker process is complete.
Refer the ‘Method 2” and ‘Method 3” sections from the link below for more details:
http://support.microsoft.com/kb/318378
Method 2:
If you’re using Internet Explorer 7 or Internet Explorer 8, you may reset Internet Explorer settings and check if the issue gets fixed.
If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings.
To reset Internet Explorer settings, follow the below steps:
1. Exit all programs, including Internet Explorer (if it is running).
2. Click Start, and then click Run. Type the following command in the Open box, and then press ENTER:
inetcpl.cpl
The Internet Options dialog box appears.
3. Click the Advanced tab.
4. Under Reset Internet Explorer settings, click Reset. Then click
Reset again.
5. When Internet Explorer finishes resetting the settings, click Close in the
Reset Internet Explorer Settings dialog box.
6. Start Internet Explorer again.
Refer the link below for more details:
How to reset Internet Explorer settings
http://support.microsoft.com/default.aspx/kb/923737
Let us know if this helps!
Regards,
Gokul – Microsoft Support
Any Time I try To Download its brings up a windows that says "internet exployer has encountered a problem and needs to close", and then send error and dont send buttons. when i hit dont send it reloads that page.
Thanks for posting back, Dustintt.
a. What is the version of Internet Explorer you’re using?
Method 1:
If you’re using Internet Explorer 6, I’d suggest you to repair Internet Explorer 6 by using the System File Checker in Windows XP.
You may be able to resolve problems with Internet Explorer 6 by running the System File Checker.
To run the System File Checker, follow these steps:
1. Click Start, click Run type sfc /scannow, and then press ENTER.
2. Follow the prompts throughout the System File Checker process.
3. Restart the computer when System File Checker process is complete.
Refer the ‘Method 2” and ‘Method 3” sections from the link below for more details:
http://support.microsoft.com/kb/318378
Method 2:
If you’re using Internet Explorer 7 or Internet Explorer 8, you may reset Internet Explorer settings and check if the issue gets fixed.
If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings.
To reset Internet Explorer settings, follow the below steps:
1. Exit all programs, including Internet Explorer (if it is running).
2. Click Start, and then click Run. Type the following command in the Open box, and then press ENTER:
inetcpl.cpl
The Internet Options dialog box appears.
3. Click the Advanced tab.
4. Under Reset Internet Explorer settings, click Reset. Then click
Reset again.
5. When Internet Explorer finishes resetting the settings, click Close in the
Reset Internet Explorer Settings dialog box.
6. Start Internet Explorer again.
Refer the link below for more details:
How to reset Internet Explorer settings
http://support.microsoft.com/default.aspx/kb/923737
Let us know if this helps!
Regards,
Gokul – Microsoft Support
In January of 2012 I did a reinstall of WinXP Pro SP2
from CD and updated to SP3, IE8 and all of the security
updates suggested by the Windows UPDATE site.
It's very laborious rebooting over and over as
directed but everything worked just fine until I got to
KB951847 .NET 3.5 SP1 and .NET Framework 3.5
Family Update for .NET v 2.0 through 3.5 and a
raft of other Framework UPDATES pushed after
that were failing.
They would download without any bad sectors yet
would FAIL to install, reported by an X on a red circle.
Retries and clicking on the warning x's to get the error codes
gave me errors 0x80070663, 0x633 and 0x8007064c.
I studied various cures described online including both
small MS Fixit and larger MS Fixit program that installs.
The larger one had whole major sections which would
not even run and could NOT report that failure to MS.
I noticed that various people had reported similar
Framework update failures even going back several
years and in many cases there was no report back
about what actually resolved them.
The cure that finally worked for me was described here:
Get a redistributable update to Microsoft Installer 4.5!
Checking the version of windows installer
---------------------------------------------------------
http://msmvps.com/blogs/athif/archive/2006/06/03/99125.aspx
<html>
<head>
<script language="vbscript">
sub document_onclick()
set installer = createobject("windowsinstaller.installer")
msgbox installer.version
end sub
</script>
</head>
<body>
Click me for Windows Installer version...
</body>
</html>
Cut and paste that text into notepad, save it as a text file,
rename .txt to .html and double click to run it.
When you run it approve activex access and click the text.
The version of installer (internal code) will be revealed.
Some other methods to investigate what VERSION
you have actually report the number of a
related module but not the Windows Installer itself.
(formerly MSI, formerly MSinstall)
This short html (with approvals from operator)
apparently give a more accurate answer as to
the version of Windows Installer as it is called now.
I found that despite SP3 and ALL of the updates
the update site had pushed out to me that it had
never pushed Windows Installer 4.5 out to me.
I had 3.1.4001.5512 before the KB942288-V3-x86
redistributable installed 4.5.6001.22159 on my machine.
That's a huge jump in software revisions!
Yes, Microsoft's update site had pushed out updates
that required a newer version of INSTALLER before
pushing out the newer INSTALLER to do the job!
Note to Windows UPDATE site managers!
After I installed Windows Installer 4.5 KB942288
in the right flavor for my machine I was right
back to getting updates pushed out by the
Windows UPDATE site and rebooting and
going back to the site as directed and without
0x633, 0x80070663 or 0x8007064c error codes.
Windows Installer 4.5 had solved the update failure problem.
Installer (MSI) 4.5 for various systems
http://support.microsoft.com/kb/942288
http://www.microsoft.com/download/en/details.aspx?id=8483
http://go.microsoft.com/fwlink/?LinkId=120486
Thank you Gokul T at Microsoft!
Your 2009 pointer solved my problem in 2012.
Thanks!
Greg S. Hanson
Cedar Rapids, Iowa
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Don't have one of the above accounts?
