Outlook express does not save the password setting

Orginal title: Outlook express

My outlook express keeps prompting me to press ok for my saved password every time I press a button or after a period of 15-30seconds. How do I turn this off? I have saved the password and I have gone into properties/server to uncheck the box saying I require a password authentication. How do I stop this prompting from popping up every time I'm on my email numerous times?

Answer
Answer

Hi Chelsey,

 

This issue occurs for one or more of the following reasons:

  • You have a corrupted Outlook profile or a corrupted Outlook Express identity.
  • There are conflicts with add-ins or with antivirus software.
  • The registry contains incorrect information for the
    Protected Storage System Provider
    subkey for the user account in Windows XP, in Windows 2000, and in Outlook 2003 or earlier versions of Outlook.

Perform the steps from the link mentioned below and check if the password setting gets saved.

Save password setting not retained in Outlook or Outlook Express

 

Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

 

For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (
http://support.microsoft.com/kb/322756/)

 

 

Please reply if you have any questions.

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Answer
Answer

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

 

Save password setting not retained in Outlook or Outlook Express
http://support.microsoft.com/kb/290684

 

 

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☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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Last updated March 20, 2023 Views 478 Applies to: