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Fatal error occurs while uninstalling Apple Mobile Device Support

MacyMae asked on

Original Title - Can't uninstall Apple Mobile Device Support!!!

I'm trying to update my iTunes and iTouch and while doing so, it failed and said I needed to uninstall the Apple Mobile Device Support and totally reinstall the iTunes.  Anyway, I can uninstall everything except the Apple Mobile Device Support - I get a message that says a fatal error occurred and it can't uninstall.  Apple told me it was a Windows issue and to contact you for assistance.  I've restarted and everything else an still can't remove this app.
(I'm running Windows XP Professional)

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jmhuff replied on

Fixed the issue for me:

I just went through a problem with Apple Mobile Device Support as well.  I kept uninstalling it then right before it reached 100% it started back tracking back to 0%.  I have windows 7.

 

Control Panel --> Uninstall a Program

Right Click Apple Mobile Device Support --> Change

A window will pop up asking if you want to Repair or Remove.  I said Repair

Once its finished repairing, go back to Control Panel --> Uninstall a Program

Double click or right click, uninstall Apple Mobile Device Support.

It showed up after it said it finished the install but when I right clicked on it windows said it was already uninstalled and removed it from the list.

 

Hope this helps you like it helped me.  I would imagine there is another way to get the Repair/Remove apple option screen by running some .exe so you can try to hunt that down if you have an older OS.

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Its Apple software, its their issue
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MS MVP (Windows Desktop Experience) 2006-2009
Microsoft Community Contributor (MCC) 2011-2012
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MacyMae replied on

I was able to follow for the most part, but still can't get Apple Mobile Device Support to remove - keep getting the fatal error message.  I was unable to uninstall all of the other apple programs.  Very frustrating!!!
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applesucks replied on

I tried everything its been 2 days and microsoft support team or whatever u call it cant even do it they went on to my computer also

 

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The answered status icon Answer
jmhuff replied on

Fixed the issue for me:

I just went through a problem with Apple Mobile Device Support as well.  I kept uninstalling it then right before it reached 100% it started back tracking back to 0%.  I have windows 7.

 

Control Panel --> Uninstall a Program

Right Click Apple Mobile Device Support --> Change

A window will pop up asking if you want to Repair or Remove.  I said Repair

Once its finished repairing, go back to Control Panel --> Uninstall a Program

Double click or right click, uninstall Apple Mobile Device Support.

It showed up after it said it finished the install but when I right clicked on it windows said it was already uninstalled and removed it from the list.

 

Hope this helps you like it helped me.  I would imagine there is another way to get the Repair/Remove apple option screen by running some .exe so you can try to hunt that down if you have an older OS.

75 people found this helpful

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KevinBenoit replied on

Fixed the issue for me:

I just went through a problem with Apple Mobile Device Support as well.  I kept uninstalling it then right before it reached 100% it started back tracking back to 0%.  I have windows 7.

 

Control Panel --> Uninstall a Program

Right Click Apple Mobile Device Support --> Change

A window will pop up asking if you want to Repair or Remove.  I said Repair

Once its finished repairing, go back to Control Panel --> Uninstall a Program

Double click or right click, uninstall Apple Mobile Device Support.

It showed up after it said it finished the install but when I right clicked on it windows said it was already uninstalled and removed it from the list.

 

Hope this helps you like it helped me.  I would imagine there is another way to get the Repair/Remove apple option screen by running some .exe so you can try to hunt that down if you have an older OS.

You are awesome-sauce.

Thanks a bunch
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Joseph来自温州 replied on

Thankyou,it really help ^ ^

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RuganarajahYuvarajah replied on

Fixed the issue for me:

I just went through a problem with Apple Mobile Device Support as well.  I kept uninstalling it then right before it reached 100% it started back tracking back to 0%.  I have windows 7.

 

Control Panel --> Uninstall a Program

Right Click Apple Mobile Device Support --> Change

A window will pop up asking if you want to Repair or Remove.  I said Repair

Once its finished repairing, go back to Control Panel --> Uninstall a Program

Double click or right click, uninstall Apple Mobile Device Support.

It showed up after it said it finished the install but when I right clicked on it windows said it was already uninstalled and removed it from the list.

 

Hope this helps you like it helped me.  I would imagine there is another way to get the Repair/Remove apple option screen by running some .exe so you can try to hunt that down if you have an older OS.

Dude, i've been trying for hours all sorts of different kinds of method and i just have to say u sir are a GENIUS!!!!!
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npradeepkumar replied on

Thank you. This really helped.
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ShahzaibZindani replied on

Fixed the issue for me:

I just went through a problem with Apple Mobile Device Support as well.  I kept uninstalling it then right before it reached 100% it started back tracking back to 0%.  I have windows 7.

 

Control Panel --> Uninstall a Program

Right Click Apple Mobile Device Support --> Change

A window will pop up asking if you want to Repair or Remove.  I said Repair

Once its finished repairing, go back to Control Panel --> Uninstall a Program

Double click or right click, uninstall Apple Mobile Device Support.

It showed up after it said it finished the install but when I right clicked on it windows said it was already uninstalled and removed it from the list.

 

Hope this helps you like it helped me.  I would imagine there is another way to get the Repair/Remove apple option screen by running some .exe so you can try to hunt that down if you have an older OS.

Thanks a lot dude :)
I was stuck on it for days
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