Applies To:
Priyalak
Had this question 3
Question
Priyalak asked on

Stop : 0x000000c5 (0x00000004, 0x00000002, 0x00000001, 0x805446DE)

Hi

Today I clicked on the Standby mode of my computer and just left it like that. But after a while when I returned I found a blue screen with some writings on it saying that  :

 " Run the driver verifier against any new (or support) drivers. If that doesn't reveal the corrupting driver, try enabling special pool.  ...." and so on.

and then at the end of the screen the following information was given:

 

Technical information:

***Stop : 0x000000c5 (0x00000004, 0x00000002, 0x00000001, 0x805446DE)

 

Beginning dump of physical memory.

Physical memory dump complete.

Contact your system administrator or technical support group for further assistance.

 

 

Is this a serious problem. How can I recover from it? What is the cause of the problem? How can I avoid getting such messages?
Diana D
Found this helpful 0
Answer
Diana D replied on
Support Engineer

Hi,

·         Was there any software or hardware changes made prior to this issue?

This error stands for DRIVER_CORRUPTED_EXPOOL. This indicates that the system attempted to access invalid memory at a process IRQL that was too high. It could also be due to bad drivers. If the issue is caused by any driver, then you need to update it from the manufacturer’s website.

You may try these:

Step 1: Unplug all the external devices if any and check if you are able to start the computer.

Step 2: Check if you are able to start the computer in safe mode.

“A description of the Safe Mode Boot options in Windows XP” http://support.microsoft.com/kb/315222

Step 3: If you are able to start the computer in safe mode, determine whether a third-party program or utility is causing the issue

Follow the steps from “How to configure Windows XP to start in a "clean boot" state”http://support.microsoft.com/kb/310353

Note: Ensure to start the computer normally by following the steps under “Steps to configure Windows to use a Normal startup state”.

Also refer to  “How to troubleshoot hardware and software driver problems in Windows XP” http://support.microsoft.com/kb/322205

Diana

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.