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Print Spooler Error 1068: The dependency service or group failed to start.__

I have tried - without success - restarting the print spooler on an XP box with SP3.  I have read the previous posts for this error and this box refuses to restart the service.

Is there an easy way to resolve this issue without reverting to a system wipe?  Can I run a repair?  If so, will it fix the issue?  I have tried to run a system restore to an earlier date and that failed to do anything for me either.

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When trying to start the Print Spooler Service, Error 1068 means "The dependency service does not exist. or the dependency service or group failed to start." 

Depending on your environment and your type of printer installed, your Print Spooler Service will have other dependent services that must be running before the Print Spooler Service will start.  If the dependent services are not running, you will see an error 1068 or similar message about dependent services when trying to start the Print Spooler Service. 

Some Lexmark printers will add their own services to XP and the starting of the Print Spooler Service lists them as dependencies and therefore those Lexmark Services must be running before the Print Spooler service will start.  It may be listed as the LexBce Server.

Do you now or have you ever had have any Lexmark printers installed?  If yes, are you still using the Lexmark printers?

Depending on your printing environment, if you are using another kind of printer, you may have other Service listed in the Dependencies tab of the Print Spooler Service.

Use the XP Services Applet to check the Print Spooler dependencies and options.

Click Start, Run and in the box enter:

services.msc

Click OK to open the Service Applet.

Locate the Print Spooler Service, right click it, choose Properties and then look at the Dependencies tab.  The services listed there must be running before the Print Spooler Service will start.  If they are not running, you will get an error 1068 or similar message about dependent services when trying to start the Print Spooler Service.

You should always see the Remote Procedure Call (RPC) service and maybe some others depending on the type of printer you have installed (Lexmark printers can add some Dependency Services to your XP configuration).  All dependent services must be running before the Print Spooler Service will start. 

The dependent Services may vary depending on the type of printers you have installed.

The RPC service is also necessary for a lot of other things to work properly and is usually always running and set to Automatic start. 

If the RPC Service is not running and does not start Automatically, you may have some other problems, but start with the easy stuff first.

From the Services Applet, locate the Remote Procedure Call (RPC) service and if it is not running, right click it and start it and set it to Automatic.

Then locate and start any other Print Spooler dependency services listed in the Dependency tab of the Print Spooler Service.  Set the Startup type for those Services to Automatic so they will start automatically the next time you reboot your system (if that is your desire).

When everything is running the way you want, reboot and check your Services again to be sure they start up properly and resolve any further
issues.

If the Remote Procedure Call (RPC) service is not listed as a dependency for your Print Spooler Service, you need to inform XP that the Print Spooler service depends on the RPC service.

Click Start, Run and in the box enter (including the important space after the equals sign):

sc config spooler depend= RPCSS

Click OK to assign the RPC service to the Print Spooler service, then be sure the RPC Service is running and start your Print Spooler Service.

If you still cannot figure it out, respond with the items you see under the Dependency tab of the Print Spooler Service.

Be sure to reboot and check to be sure everything is working properly after making any adjustments.


Please note that using the above command will effectively remove all the current (and perhaps old) Print Spooler Dependencies assigned to the Print Spooler Service and assign only the RPC Service dependency.  That would be "normal".

The RPC Service dependency  would be typical for most installations or after permanently uninstalling some (Lexmark) printers, but your printer may have some other dependencies.  If it still doesn't work, we'll fix it!


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JoseIbarra

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Thank you very much for your excellent response; in-depth, very well documented and easy to follow.  That said, I have been traveling since this 1st happened and i have not had a chance to update / delete my original question.

It turns out the the print spooler registry entry was corrupt and as I did not know when or how it happened, I did not have a registry backup to restore the data from.  As such, I placed a tech support call with Microsoft and after the complete spooler registry restore, the spooler and Lexmark printer decided to talk to each other.

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That's good (and there was a Lexmark involved!).

I would have also helped you straighten out your Print Spooler registry setup if it came down to that :).


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I need YOUR votes and points for helpful replies and Propose as Answers. I am saving up for a pony!

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JoseIbarra

Any SE reply "Answer" that begins with the word "Hi" is not going to be the answer (see profile).

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Finally see my problem, but need help solving it.  I used to have a Lexmark Printer (now have HP which used to work OK).  I see under dependencies that spooler depends on LEXBCE Server\RPC, which is not running and won't start because I think I dumped it while doing some housecleaning.  The files are gone.  How do I get this dependency removed???  Thanks again for the help.  At least I know what the problem is.  And thanks to LenP I ran your SC config command and spooler allowed me to start it.  Thank you so much!
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Use the command Jose described:

Click Start, Run and in the box enter (including the important space after the equals sign):

sc config spooler depend= RPCSS

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Thank you!  It worked! You guys are life-savors.
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I'm amazed!  I've tried for days with no success (Thanks a lot LEXMARK)!!!

 

Jose's detailed explanation,(very nice), and your command had me printing in no time.  Thanks to both!

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Ihave LexBce server and Remote Procedure (RPC) show up in the dependencies box
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I am having the same problem - but I am running Vista.

I tried going through you step-by-step (which was very thorough!) but I am still getting the same error message regarding dependency.

I do not or have ever used a Lexmark Printer.

The two "Dependencies" listed on the properties/dependency tab are:

HTTP
RPC

Any suggestions?  When I typed in sc config spooler depend= RPCSS it had a pop up window that disappeared immediately.  I looked like a black command prompt window.

Please help!!
Thanks!
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Vista is different.  Solutions for XP problems may or may not work for Vista.  You should ask your questions in the appropriate Vista forum.

In particular, in XP, the Print Spooler should depend ONLY on the RPC service, but in Vista, both  HTTP and RPC are required.

After you post your question in a Vista forum, and while you're waiting for a response, download, install, update, and run full scans with each of the following free scanners

MalwareBytes AntiMalware
SUPERAntiSpyware

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