ThomasGeorgiades
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I am trying to install the latest upgrade of windows xp, system pack 3, however, my computer cannot reboot after the installation.

I am trying to install Sysem pack 3 which is required to run new software which I am trying to intall.  however after the installation, my computer cannot boot up to windows.  I have to go into the safe mode to go back to an eariler date.  I must install this software, but my computer seems to reject the updates.  This happens every time I install any windows xp update.

 

 

J W Stuart
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Answer
J W Stuart replied on

How to remove Windows XP Service Pack 3 from your computer
http://support.microsoft.com/kb/950249/en-us

If you still have a restore point made just prior to installing SP3, I'd
uninstall SP3 and then use system restore, hopefully the combination will
get you to where you want to be.

 

===================================================================

 

Your PC must be at least SP1 or SP2 level as SP3 will not
install on XP Gold.

I would also create an "Image Backup" of my drive prior
to installing SP3 just in case you do have problems.
Don't have any Image Backup software:
Try "True Image" (has a 15 day trial version available)
http://www.acronis.com/homecomputing/products/trueimage/

If you use Zone Alarm Firewall (Free or Paid) then update to
the most recent version of 8.x

Free unlimited installation and compatibility support
Note: Free SP3 support installed ends April 14,
(Via Email, Chat or Phone support)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Install SP3 in 'Clean Boot' mode:
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

How to obtain the latest Windows XP service pack (CD Media or Download)
http://support.microsoft.com/kb/322389

Where to download the SP3 installation file:
(File is large but will only install components that your PC requires)
http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&DisplayLang=en

Windows XP Service Pack 3 Overview
http://www.microsoft.com/downloads/details.aspx?FamilyID=68c48dad-bc34-40be-8d85-6bb4f56f5110&displaylang=en
Be sure to download and read the file titled 'Overview of Windows XP Service Pack 3'
Note: "You can run the SP3 update package on any edition of Windows XP SP1 or SP2."

The hard disk space requirements for Windows XP Service Pack 3
Discusses the hard disk space requirements for installing
Windows XP Service Pack 3 (SP3)
"For a PC on which Windows XP is already installed"
http://support.microsoft.com/kb/947311/en-us

Installing Windows XP Service Pack 3 (SP3)
http://technet.microsoft.com/en-us/windows/cc164204.aspx

Release notes for the Windows XP Service Pack 3
http://support.microsoft.com/kb/936929/en-us

List of fixes that are included in Windows XP Service Pack 3
http://support.microsoft.com/kb/946480/
 
Steps to take before you install Windows XP Service Pack 3
Recommends steps to take before you install Windows XP Service Pack 3.
Also includes troubleshooting information and error codes.
http://support.microsoft.com/kb/950717/en-us

You cannot uninstall Internet Explorer 7 or Internet Explorer 8 Beta 1
after you install Windows XP Service Pack 3:
http://support.microsoft.com/kb/950719

IE 8 Beta Warning - Windows XP Service Pack 3(SP3) users only:
http://blogs.msdn.com/ie/archive/2008/08/27/upgrading-to-internet-explorer-8-beta-2.aspx

Internet Explorer 8 Release Candidate 1 Warning (1/26/09)
Scroll down the blog page till you reach
"Windows XP Service Pack 3(SP3) users only"
http://blogs.msdn.com/ie/archive/2009/01/26/upgrading-to-internet-explorer-8-release-candidate-1.aspx

Windows XP Media Center Edition 2002:
Scroll down to the end of the article.
http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx

XP SP3: Post Installation Cleanup:
http://www.aumha.net/viewtopic.php?f=62&t=33827

How to troubleshoot an unsuccessful installation of
Windows XP Service Pack 3:
http://support.microsoft.com/kb/950718/en-us

ISO image - used to create install CD:
(You must have CD burning software that can use an ISO as source)
http://www.microsoft.com/downloads/details.aspx?FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e&DisplayLang=en

Availability of the .NET Framework 1.0 post-Service Pack 3 hotfix 
Describes the .NET Framework 1.0 post-Service Pack 3 hotfix rollup package
for the Mscorwks.dll, Mscorsvr.dll, and Mscorlib.dll files.
http://support.microsoft.com/kb/896061/en-us


Just some of the SP3 Issues:
(see the next to last entry in this list for more issues)

You are not offered the option to install Windows XP Service Pack 3
when you use the Windows Update Web site or Automatic Updates
(5 specific reasons documented and a troubleshooting guide)
http://support.microsoft.com/kb/955307

Windows XP SP3 Issues and Fixes Continued:
(Note: there is a section of this article devoted to System Restore points, read it!)
http://techtalk.pcpitstop.com/2008/05/25/pitstop-news-flash-sp3-still-no-go-flash-xp-sp3-still-not-ready-news-flash-do-not-install/

After you create Windows XP Service Pack 3 slipstreamed media, your product key is not accepted
http://support.microsoft.com/kb/950722/en-us

XP SP3: Registry Corruption & Norton SymProtect:
Symptoms: After installing XP Service Pack 3,
Device Manger is empty; the Network Connections panel is empty;
there are no Network connection icons; and/or there is problematic
or no Wireless or Ethernet connectivity;
the Safely Remove Hardware icon no longer appears;
USB devices no longer function, including mice.
You may not have all of these symptoms, only some of them.
Solution: http://aumha.net/viewtopic.php?f=62&t=33522&start=0&st=0&sk=t&sd=a

The Address toolbar no longer appears on the taskbar after you install Windows XP Service Pack 3
Describes why the Address toolbar is no longer visible on the taskbar 
A workaround (this is not a fix - the address bar is gone) for this missing functionality is provided.
http://support.microsoft.com/kb/951448/en-us

MuvEnum Address Bar:
A replacement for the missing address bar after installing SP3:
http://www.muvenum.com/products/freeware/

Restore the Address Bar in Windows XP SP3:
http://blog.ryantadams.com/2008/05/08/restore-the-address-bar-in-windows-xp-sp3/
Note: I have not tried this as I'm still at SP2, so run at your own risk!

SP3-based computer loses wireless connectivity when it resumes from standby or from hibernation,
or you receive an error message when you try to put the computer in standby or in hibernation
http://support.microsoft.com/kb/951447/en-us

Device Manager and Network Connections may be blank after you install Windows XP Service Pack 3
http://support.microsoft.com/kb/953791/en-us

Device Manager may not show any devices and Network Connections may not
show any network connections after you install Windows XP Service Pack 3.
http://support.microsoft.com/kb/953979/en-us

Changes to the 802.1X-based wired network connection settings in Windows XP Service Pack 3
Describes that the AuthMode and SupplicantMode registry entries are no longer used in
Windows XP Service Pack 3 for a 802.1X-based wired network connection.
http://support.microsoft.com/kb/949984/en-us

You cannot connect to an 802.1X wired network after you upgrade to Windows XP Service Pack 3
Problem in which you cannot connect to an 802.1X wired network.
http://support.microsoft.com/kb/953650/en-us  

If you have hotfix 885222 applied on a Windows XP SP2-based computer,
and then you upgrade to Windows XP SP3,
an installed 1394b FireWire device reverts from S400 speed to S100
http://support.microsoft.com/kb/955408

Error messages when you try to install Windows XP Service Pack 3:
"Service Pack 3 installation did not complete" and "An internal error occurred"
http://support.microsoft.com/kb/949384/en-us
 
Windows XP Service Pack 3 installation fails with an error message, and the following error is logged in the service pack installation log: "8007F0F4 - STATUS_PREREQUISITE_FAILED"
You must take one of the actions that are described in this article to resolve this issue.
http://support.microsoft.com/kb/949388/en-us

The Authentication tab is missing in the properties dialog box of the wired network adapter after you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950725/en-us

Error message when you try to install Windows XP Service Pack 3:
"Access is denied" or “Service Pack installation did not complete”
http://support.microsoft.com/kb/949377/en-us

You do not have enough free disk space on %SystemDrive% to install Service Pack 3
http://support.microsoft.com/kb/949385

Error message when you try to install Windows XP Service Pack 3:
"Setup has detected that another update is in progress Please complete that installation or removal and try again"
http://support.microsoft.com/kb/949381/en-us

Error message during every restart after you install Windows XP Service Pack 3:
"The procedure entry point apsSearchInterface could not be located in the dynamic link library wlanapi.dll"
Describes a situation in which you receive an error message every time that you restart a Windows XP-based computer.
Specifically, this problem occurs after you install Windows XP Service Pack 3 (SP3).
A resolution is provided: http://support.microsoft.com/kb/950720/en-us

Error message after you upgrade a computer that uses a processor other than an Intel processor to Windows XP Service Pack 2 or to Windows XP Service Pack 3: "STOP: 0x0000007E"
http://support.microsoft.com/?kbid=953356
This is the patch to fix the above issue "For non-Intel processors"
***Must be applied before installing SP3***
http://www.microsoft.com/downloads/details.aspx?FamilyId=230796A7-54D6-4C31-BDA3-EFD2F7E87A8C&displaylang=en

You receive a “Stop 0x0000007E” error message after you upgrade to Windows XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer.
http://support.microsoft.com/kb/888372

From: Jesper Johansson's blog
Does your AMD-based computer boot after installing XP SP3?
(Affects AMD-based computers with OEM images, primarily HP Desktops)
http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx

A blank desktop may appear when you log on to a Windows XP-based computer:
(Hotfix for SP2 and SP3)
http://support.microsoft.com/kb/948277/en-us

Event ID: 5603 occurs when you install Windows Server 2003 Service Pack 1, Windows XP Service Pack 2, or Windows XP Service Pack 3:
http://support.microsoft.com/kb/915148/en-us

Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
(This KB article may also solve SP3 Windows Update will not work problem)
http://support.microsoft.com/kb/943144

Some third-party programs may experience a change in functionality after you install Windows XP Service Pack 3:
http://support.microsoft.com/kb/947309

Problems occur after installing Windows XP Service Pack 3 or
Windows Vista Service Pack 1 with a Norton 2008 product installed:
Info and Fix: http://service1.symantec.com/SUPPORT/norton2008.nsf/docid/2008051623552079

The print operation fails, or partial pages are printed when you try to print to a Citizen printer or to an Alps printer
http://support.microsoft.com/default.aspx?scid=kb;en-us;951822

Custom settings in the Oobeinfo.ini file are lost after you upgrade a computer to Windows XP Service Pack 3
http://support.microsoft.com/kb/953651/en-us

Error message when you try to use the "Files and Settings Transfer" Wizard
to import settings on a computer that is running Windows XP Service Pack 3:
"Your migration store was created with a previous version of Files and Settings Transfer Wizard"
http://support.microsoft.com/kb/950728

Windows Installer 4.5
(supports SP2 and SP3)
http://support.microsoft.com/kb/942288

The long list of things you don't want to know about Service Pack 3:
http://support.microsoft.com/search/default.aspx?mode=a&query=service+pack+3&catalog=LCID%3D1033&1033comm=1&spid=1173

How to remove Windows XP Service Pack 3 from your computer
http://support.microsoft.com/kb/950249/en-us

 

 

J W Stuart: http://www.pagestart.com

Never be afraid to ask. This forum has some of the best people in the world available to help.
Daavee
Found this helpful 0
Daavee replied on
You should have given us the make and model of your PC!

In the event you have one of those HP PCs with an AMD processor, have a look here:

J W Stuart
Found this helpful 0
Answer
J W Stuart replied on

How to remove Windows XP Service Pack 3 from your computer
http://support.microsoft.com/kb/950249/en-us

If you still have a restore point made just prior to installing SP3, I'd
uninstall SP3 and then use system restore, hopefully the combination will
get you to where you want to be.

 

===================================================================

 

Your PC must be at least SP1 or SP2 level as SP3 will not
install on XP Gold.

I would also create an "Image Backup" of my drive prior
to installing SP3 just in case you do have problems.
Don't have any Image Backup software:
Try "True Image" (has a 15 day trial version available)
http://www.acronis.com/homecomputing/products/trueimage/

If you use Zone Alarm Firewall (Free or Paid) then update to
the most recent version of 8.x

Free unlimited installation and compatibility support
Note: Free SP3 support installed ends April 14,
(Via Email, Chat or Phone support)
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

Install SP3 in 'Clean Boot' mode:
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353

How to obtain the latest Windows XP service pack (CD Media or Download)
http://support.microsoft.com/kb/322389

Where to download the SP3 installation file:
(File is large but will only install components that your PC requires)
http://www.microsoft.com/downloads/details.aspx?FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4&DisplayLang=en

Windows XP Service Pack 3 Overview
http://www.microsoft.com/downloads/details.aspx?FamilyID=68c48dad-bc34-40be-8d85-6bb4f56f5110&displaylang=en
Be sure to download and read the file titled 'Overview of Windows XP Service Pack 3'
Note: "You can run the SP3 update package on any edition of Windows XP SP1 or SP2."

The hard disk space requirements for Windows XP Service Pack 3
Discusses the hard disk space requirements for installing
Windows XP Service Pack 3 (SP3)
"For a PC on which Windows XP is already installed"
http://support.microsoft.com/kb/947311/en-us

Installing Windows XP Service Pack 3 (SP3)
http://technet.microsoft.com/en-us/windows/cc164204.aspx

Release notes for the Windows XP Service Pack 3
http://support.microsoft.com/kb/936929/en-us

List of fixes that are included in Windows XP Service Pack 3
http://support.microsoft.com/kb/946480/
 
Steps to take before you install Windows XP Service Pack 3
Recommends steps to take before you install Windows XP Service Pack 3.
Also includes troubleshooting information and error codes.
http://support.microsoft.com/kb/950717/en-us

You cannot uninstall Internet Explorer 7 or Internet Explorer 8 Beta 1
after you install Windows XP Service Pack 3:
http://support.microsoft.com/kb/950719

IE 8 Beta Warning - Windows XP Service Pack 3(SP3) users only:
http://blogs.msdn.com/ie/archive/2008/08/27/upgrading-to-internet-explorer-8-beta-2.aspx

Internet Explorer 8 Release Candidate 1 Warning (1/26/09)
Scroll down the blog page till you reach
"Windows XP Service Pack 3(SP3) users only"
http://blogs.msdn.com/ie/archive/2009/01/26/upgrading-to-internet-explorer-8-release-candidate-1.aspx

Windows XP Media Center Edition 2002:
Scroll down to the end of the article.
http://blogs.msdn.com/ie/archive/2008/05/05/ie-and-xpsp3.aspx

XP SP3: Post Installation Cleanup:
http://www.aumha.net/viewtopic.php?f=62&t=33827

How to troubleshoot an unsuccessful installation of
Windows XP Service Pack 3:
http://support.microsoft.com/kb/950718/en-us

ISO image - used to create install CD:
(You must have CD burning software that can use an ISO as source)
http://www.microsoft.com/downloads/details.aspx?FamilyID=2fcde6ce-b5fb-4488-8c50-fe22559d164e&DisplayLang=en

Availability of the .NET Framework 1.0 post-Service Pack 3 hotfix 
Describes the .NET Framework 1.0 post-Service Pack 3 hotfix rollup package
for the Mscorwks.dll, Mscorsvr.dll, and Mscorlib.dll files.
http://support.microsoft.com/kb/896061/en-us


Just some of the SP3 Issues:
(see the next to last entry in this list for more issues)

You are not offered the option to install Windows XP Service Pack 3
when you use the Windows Update Web site or Automatic Updates
(5 specific reasons documented and a troubleshooting guide)
http://support.microsoft.com/kb/955307

Windows XP SP3 Issues and Fixes Continued:
(Note: there is a section of this article devoted to System Restore points, read it!)
http://techtalk.pcpitstop.com/2008/05/25/pitstop-news-flash-sp3-still-no-go-flash-xp-sp3-still-not-ready-news-flash-do-not-install/

After you create Windows XP Service Pack 3 slipstreamed media, your product key is not accepted
http://support.microsoft.com/kb/950722/en-us

XP SP3: Registry Corruption & Norton SymProtect:
Symptoms: After installing XP Service Pack 3,
Device Manger is empty; the Network Connections panel is empty;
there are no Network connection icons; and/or there is problematic
or no Wireless or Ethernet connectivity;
the Safely Remove Hardware icon no longer appears;
USB devices no longer function, including mice.
You may not have all of these symptoms, only some of them.
Solution: http://aumha.net/viewtopic.php?f=62&t=33522&start=0&st=0&sk=t&sd=a

The Address toolbar no longer appears on the taskbar after you install Windows XP Service Pack 3
Describes why the Address toolbar is no longer visible on the taskbar 
A workaround (this is not a fix - the address bar is gone) for this missing functionality is provided.
http://support.microsoft.com/kb/951448/en-us

MuvEnum Address Bar:
A replacement for the missing address bar after installing SP3:
http://www.muvenum.com/products/freeware/

Restore the Address Bar in Windows XP SP3:
http://blog.ryantadams.com/2008/05/08/restore-the-address-bar-in-windows-xp-sp3/
Note: I have not tried this as I'm still at SP2, so run at your own risk!

SP3-based computer loses wireless connectivity when it resumes from standby or from hibernation,
or you receive an error message when you try to put the computer in standby or in hibernation
http://support.microsoft.com/kb/951447/en-us

Device Manager and Network Connections may be blank after you install Windows XP Service Pack 3
http://support.microsoft.com/kb/953791/en-us

Device Manager may not show any devices and Network Connections may not
show any network connections after you install Windows XP Service Pack 3.
http://support.microsoft.com/kb/953979/en-us

Changes to the 802.1X-based wired network connection settings in Windows XP Service Pack 3
Describes that the AuthMode and SupplicantMode registry entries are no longer used in
Windows XP Service Pack 3 for a 802.1X-based wired network connection.
http://support.microsoft.com/kb/949984/en-us

You cannot connect to an 802.1X wired network after you upgrade to Windows XP Service Pack 3
Problem in which you cannot connect to an 802.1X wired network.
http://support.microsoft.com/kb/953650/en-us  

If you have hotfix 885222 applied on a Windows XP SP2-based computer,
and then you upgrade to Windows XP SP3,
an installed 1394b FireWire device reverts from S400 speed to S100
http://support.microsoft.com/kb/955408

Error messages when you try to install Windows XP Service Pack 3:
"Service Pack 3 installation did not complete" and "An internal error occurred"
http://support.microsoft.com/kb/949384/en-us
 
Windows XP Service Pack 3 installation fails with an error message, and the following error is logged in the service pack installation log: "8007F0F4 - STATUS_PREREQUISITE_FAILED"
You must take one of the actions that are described in this article to resolve this issue.
http://support.microsoft.com/kb/949388/en-us

The Authentication tab is missing in the properties dialog box of the wired network adapter after you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950725/en-us

Error message when you try to install Windows XP Service Pack 3:
"Access is denied" or “Service Pack installation did not complete”
http://support.microsoft.com/kb/949377/en-us

You do not have enough free disk space on %SystemDrive% to install Service Pack 3
http://support.microsoft.com/kb/949385

Error message when you try to install Windows XP Service Pack 3:
"Setup has detected that another update is in progress Please complete that installation or removal and try again"
http://support.microsoft.com/kb/949381/en-us

Error message during every restart after you install Windows XP Service Pack 3:
"The procedure entry point apsSearchInterface could not be located in the dynamic link library wlanapi.dll"
Describes a situation in which you receive an error message every time that you restart a Windows XP-based computer.
Specifically, this problem occurs after you install Windows XP Service Pack 3 (SP3).
A resolution is provided: http://support.microsoft.com/kb/950720/en-us

Error message after you upgrade a computer that uses a processor other than an Intel processor to Windows XP Service Pack 2 or to Windows XP Service Pack 3: "STOP: 0x0000007E"
http://support.microsoft.com/?kbid=953356
This is the patch to fix the above issue "For non-Intel processors"
***Must be applied before installing SP3***
http://www.microsoft.com/downloads/details.aspx?FamilyId=230796A7-54D6-4C31-BDA3-EFD2F7E87A8C&displaylang=en

You receive a “Stop 0x0000007E” error message after you upgrade to Windows XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer.
http://support.microsoft.com/kb/888372

From: Jesper Johansson's blog
Does your AMD-based computer boot after installing XP SP3?
(Affects AMD-based computers with OEM images, primarily HP Desktops)
http://msinfluentials.com/blogs/jesper/archive/2008/05/08/does-your-amd-based-computer-boot-after-installing-xp-sp3.aspx

A blank desktop may appear when you log on to a Windows XP-based computer:
(Hotfix for SP2 and SP3)
http://support.microsoft.com/kb/948277/en-us

Event ID: 5603 occurs when you install Windows Server 2003 Service Pack 1, Windows XP Service Pack 2, or Windows XP Service Pack 3:
http://support.microsoft.com/kb/915148/en-us

Updates are not installed successfully from Windows Update,
from Microsoft Update, or by using Automatic Updates after
you repair a Windows XP installation
(This KB article may also solve SP3 Windows Update will not work problem)
http://support.microsoft.com/kb/943144

Some third-party programs may experience a change in functionality after you install Windows XP Service Pack 3:
http://support.microsoft.com/kb/947309

Problems occur after installing Windows XP Service Pack 3 or
Windows Vista Service Pack 1 with a Norton 2008 product installed:
Info and Fix: http://service1.symantec.com/SUPPORT/norton2008.nsf/docid/2008051623552079

The print operation fails, or partial pages are printed when you try to print to a Citizen printer or to an Alps printer
http://support.microsoft.com/default.aspx?scid=kb;en-us;951822

Custom settings in the Oobeinfo.ini file are lost after you upgrade a computer to Windows XP Service Pack 3
http://support.microsoft.com/kb/953651/en-us

Error message when you try to use the "Files and Settings Transfer" Wizard
to import settings on a computer that is running Windows XP Service Pack 3:
"Your migration store was created with a previous version of Files and Settings Transfer Wizard"
http://support.microsoft.com/kb/950728

Windows Installer 4.5
(supports SP2 and SP3)
http://support.microsoft.com/kb/942288

The long list of things you don't want to know about Service Pack 3:
http://support.microsoft.com/search/default.aspx?mode=a&query=service+pack+3&catalog=LCID%3D1033&1033comm=1&spid=1173

How to remove Windows XP Service Pack 3 from your computer
http://support.microsoft.com/kb/950249/en-us

 

 

J W Stuart: http://www.pagestart.com

Never be afraid to ask. This forum has some of the best people in the world available to help.