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April 14, 2014
Support for Windows XP has ended
Support and updates for Windows XP are no longer available. The Windows XP Community forum will continue to be available for discussion on Windows XP topics with other customers.
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Warning: Security related E-Mail Hoax stating that network is infected.
Microsoft has recently become aware of an email hoax that begins like the following:
"Starting 18/10/2009 the ‘Conficker’ worm began infecting Microsoft customers unusually rapidly. Microsoft has been advised by your Internet provider that your network is infected..."
This is not a legitimate communication from Microsoft and the link within that communication points users to a 'rogue' security program. These rogue programs generate misleading alerts and false detections of malicious code to convince users to purchase
the illegitimate security software. Some rogues may display product names or logos in an apparent unlawful attempt to impersonate Microsoft products or other legitimate software applications.
I received a message from what I thought was Windows Security with a notice that my computer had been infected. The file was loaded onto my desktop. Then it became almost impossible to remove. I have a program that is called "PC Tools Doctor" that appears
to have removed it. (At least I thought so). Now when I attempt to get onto the internet, I constantly get a red box that states my computer is at risk and is asking me to register this antivirus "worm" program that I had removed (or so thought I had).
The web address is : blank. I am attaching a copy...
it looks like my machine is infected. When I try to log on, it says "saving personal sttings" and then logs me off. Any other way to get in and remove this Trojan. I have norton symantec internet security installed.
That is what happend to me...& I would love to download from microsoft to fix the problem however I cannot log on at all. Windows appears to start normally, gets to log on screen, accepts user name & password then logs off again. Cannot log on as administrator
or in safe mode. Any suggestions?