Ask a new question

'Search Enhancement Pack', folder pops up on starting my computer.

For some time now whenever my computer starts up a window appears that contains a folder called 'Microsoft', which in turn contains a folder called 'Search Enhancement Pack', both folders dated 25/12/2010. The folders are in My Computer/HP_Pavilion C:/Program Files. I am running Windows XP Home Edition Version 2002 Service Pack 3. I assume this folder has come onto my computer in a Windows Automatic Update download as I did not knowingly download it myself. How can I stop this happening, please? I have asked this question on Microsoft Answers, who have tried to help but run out of suggestions and have said that I should post my question here. Sadly Windows Live Solutions Centre cannot help me and have referred me here. Help please.
Answer
Answer

Hello Debleena S,

Thank you for your advice.

I had not made any software or hardware changes prior to this issue, only anything that may have come in the Microsoft Windows automatic updates.

I followed all of your instructions but, sadly, the issue still persisted afterwards.

In desperation I decided to take the risk of trying to delete all the files contained in the problem folders. In the msconfig window services tab I found a service called SeaPort. I recognized this name from one of the files I had seen when I searched through all of the Microsoft/Search Enhancement Pack folders individually. I turned off this service and restarted the computer. I tried to delete the Microsoft/Search Enhancement Pack folders but my computer would not allow this. I then individually deleted all of the files and folders inside the Microsoft/Search Enhancement Pack folders and finally deleted the two folders themselves. I then returned to msconfig and clicked Normal Startup - load all device drivers and services and then OK. This seems to have resolved the issue and I have not noticed any adverse effects of my actions on my computer. So I think the issue is now closed. Thanks to everyone who has tried to assist me with this issue.

Regards

Lynn Hayter

 

 

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated April 22, 2020 Views 1,576 Applies to: