If the issue still persists after installing the above package, it could be due to software problem. Perform clean boot to check whether it is a software conflict issue.
Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.
Here’s an article you may refer to, for steps with reference to the same.