Windows Backup .... Cannot create a file when that file already exists. (0x800700B7)

 Hello!

Thank you for visiting the Microsoft Windows Vista Community site. I'm glad to hear the Community site has been able to help you diagnose and resolve your previous issues. thats what we are here for and definitely its good to know we have been helpful.

As far as your current errors with the Complete PC Backup:

Can you tell me a little bit more about your backup environment?
What did you name the backup? Did you duplicate a backup name?
What type of device are you backing up to?
When was your last successful backup?
Has anything Changed on your computer since the last successful backup?

Your answers to the above questions will prove helpful in helping to better assess your problem.

Thanks

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Theresa
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Hello Theresa,

Well it's been a long time since I last used the BACKUP FILES function
probably since last October 2008 because I've had this problem since.
As far as I remember I used the default name.
I backup to a separate 1 tb drive on the same PC that has more than enough space.
As far as hardware everything is the same.
For VISTA 64 yes definitely it is,
since I did the UPGRADE function from the installation disk that has sp1
if you look at the link I quoted above.
Sorry I can't think of anything else.
Thanks for the help
:)

ABC_george,

Your error might be related to an unsuccessful backup attempt, let us take the following steps:

Click Start -> Click All Programs -> Click Accessories -> Click System Tools -> Click Backup Status and Configuration

Select Back Up Files from the left pane. Click Turn Off next to “Automatic backup is currently on”

Click Change backup settings, follow the wizard to start a new backup point.

If this fails, manually remove any backup data from the location you are selecting for backup, or choose a completely different location. Then repeat the above mentioned steps.

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Please report your result so that we may further assist you. Thank you for using the Microsoft Vista Support Community.

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Rami
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Hello Theresa y Rami :)

Sometimes I wonder where everyone is on our little blue planet. I'm in Montreal Canada :)

 

 

 

Rami

The only selection I can select because it is highlighted is SET UP AUTOMATIC BACKUP the others are not

 So I am unable to follow your instructions

 

 

Thank you for answering my questions

:E

 

g

 

 

 

 

btw :E is a beaver smile. (Is a 30 kilo animal that lives in our rivers and keeps cutting trees to build dams, and has

ever growing incisive teeth) So, do you see you see the front teeth in the :E ?

This offers you the option to reset the backup configuration back to default via the Registry.

How to reset Windows Vista "Complete PC Backup"
http://blog.loxal.net/2009/01/how-to-reset-windows-vista-pc-backup.html

Further explanation in this Windows 7 post.

How to Reset the Backup Files Configuration in Windows 7
http://www.sevenforums.com/tutorials/632-backup-user-system-files-reset-default-configuration.html

How to back up and restore the registry in Windows
http://support.microsoft.com/default.aspx/kb/322756

I'm not so sure about your FIX Linney


I can do a complete backup in windows VISTA 64

What I can NOT do or select are :

1. SET AN AUTOMATIC BACK it tells me it has a file already and  can not replace it

2. BACKUP NOW is not selectable because it is not highlighted

3. CHANGE BACKUP SETTINGS is not selectable because it is not highlighted


When I do a COMPLETE PC BACKUP that works fine

I can't take those links any further because I don't use Vista's backup software myself.  I only backup and restore via third party imaging programs.

Does it rectify the configuration options if you temporarily turn off System Restore, be warned such a procedure will clear all past restore points.

Turn Off System Restore
http://vistasupport.mvps.org/turn_off_system_restore.htm

Try your luck in this Backup Forum.

Backup – Windows and Windows Server
http://social.technet.microsoft.com/Forums/en/windowsbackup/threads/

I don't want to deleet my restore points Lenny and I don't think this would help
resetting my FILE BACKUP

thanks

;)

This might explain the connection between System Restore and Backup in Vista.

Shadow Copy
http://en.wikipedia.org/wiki/Shadow_Copy

Well I'll wait and see if someone else has other solutons because I just repaired VISTA 64 updates after being down for 3 months. I did this using the UPGRADE on the installation disk. So messing around again with them I'm not thrilled by it. Also I'm using acronis to do manual backup of files and the windows FULL PC BACKUP works. So I do have a work around
;)