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From: sks
I am not a IT Geek, new to vista, could someone please explain how to use and sign in using windows live email? I have a comcast email connection and would like to set the my email settings.... I don't have a clue! I miss using
Outlook....
Thanks
New instructions for setting up Winbdows mail with Comcast are at this page:
http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Internet&folder=6f4541ab-5423-47fb-a700-10806518e4d7
The important part is that you set the smtp port to 587 - people seem to be missing this.
I had all the settings correct and still experienced an error. Here is what I found...
If you have all the settings correct, your anti-virus program may be blocking outgoing mail.
You will see an error like this from Windows Live Mail:
A TCP/IP error occurred while trying to connect to the server.
Subject 'blah blah blah'
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC15
Protocol: SMTP
Port: 587
Secure(SSL): No
If you use McAfee, here is how to fix the problem. If you have other anti-virus software, the process is probably similar.
Check your on-access scan log (usually r-click the McAffee OAS icon in the notifications area of your system - lower-right, with system clock)
In the log file, search for the phrase wlmail.exe. If McAfee is blocking the outgoing mai, you'll see a log entry like this:
Blocked by port blocking rule C:\Program Files (x86)\Windows Live\Mail\wlmail.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail
To stop McAfee from blocking mail:
R-click the McAfee icon again, then click VirusScan Console.
R-click Access Protection, then click Properties.
Select Antivirus Standard Protection
In the Rules list, select "Prevent mass-mailing worms from sending mail"
Click Edit
Under "Processes to exclude", add wlmail.exe to the list.
Click OK, then OK.
It took me quite a while to figure this all out, so I thought someone else should benefit. I'm also going to email comcast and mcafee support this info. This seems to be a common problem.
From: Gary VanderMolen, MS-MVP (Mail)
Those directions say to use port 587 for the outgoing (SMTP) server. You have port 25, so change it.
--
Gary VanderMolen, MS-MVP (Mail)
Another community answer from the Windows Vista newsgroups
From: Gary VanderMolen, MS-MVP (Mail)
Just follow Comcast's published directions:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288
Windows Mail and Windows Live Mail use the same settings as Outlook Express.
--
Gary VanderMolen, MS-MVP (Mail)
Another community answer from the Windows Vista newsgroups
From: Gary VanderMolen, MS-MVP (Mail)
Those directions say to use port 587 for the outgoing (SMTP) server. You have port 25, so change it.
--
Gary VanderMolen, MS-MVP (Mail)
Another community answer from the Windows Vista newsgroups
New instructions for setting up Winbdows mail with Comcast are at this page:
http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Internet&folder=6f4541ab-5423-47fb-a700-10806518e4d7
The important part is that you set the smtp port to 587 - people seem to be missing this.
I had all the settings correct and still experienced an error. Here is what I found...
If you have all the settings correct, your anti-virus program may be blocking outgoing mail.
You will see an error like this from Windows Live Mail:
A TCP/IP error occurred while trying to connect to the server.
Subject 'blah blah blah'
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC15
Protocol: SMTP
Port: 587
Secure(SSL): No
If you use McAfee, here is how to fix the problem. If you have other anti-virus software, the process is probably similar.
Check your on-access scan log (usually r-click the McAffee OAS icon in the notifications area of your system - lower-right, with system clock)
In the log file, search for the phrase wlmail.exe. If McAfee is blocking the outgoing mai, you'll see a log entry like this:
Blocked by port blocking rule C:\Program Files (x86)\Windows Live\Mail\wlmail.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail
To stop McAfee from blocking mail:
R-click the McAfee icon again, then click VirusScan Console.
R-click Access Protection, then click Properties.
Select Antivirus Standard Protection
In the Rules list, select "Prevent mass-mailing worms from sending mail"
Click Edit
Under "Processes to exclude", add wlmail.exe to the list.
Click OK, then OK.
It took me quite a while to figure this all out, so I thought someone else should benefit. I'm also going to email comcast and mcafee support this info. This seems to be a common problem.
Thank you, thank you, thank you. I was having the same problem with my Verizon account. Wasted 3 hours trying to solve it before, luckily, stumbling acros this thread.New instructions for setting up Winbdows mail with Comcast are at this page:
http://customer.comcast.com/Pages/FAQListViewer.aspx?topic=Internet&folder=6f4541ab-5423-47fb-a700-10806518e4d7
The important part is that you set the smtp port to 587 - people seem to be missing this.
I had all the settings correct and still experienced an error. Here is what I found...
If you have all the settings correct, your anti-virus program may be blocking outgoing mail.
You will see an error like this from Windows Live Mail:
A TCP/IP error occurred while trying to connect to the server.Subject 'blah blah blah'
Server: 'smtp.comcast.net'
Windows Live Mail Error ID: 0x800CCC15
Protocol: SMTP
Port: 587
Secure(SSL): NoIf you use McAfee, here is how to fix the problem. If you have other anti-virus software, the process is probably similar.
Check your on-access scan log (usually r-click the McAffee OAS icon in the notifications area of your system - lower-right, with system clock)
In the log file, search for the phrase wlmail.exe. If McAfee is blocking the outgoing mai, you'll see a log entry like this:Blocked by port blocking rule C:\Program Files (x86)\Windows Live\Mail\wlmail.exe Anti-virus Standard Protection:Prevent mass mailing worms from sending mail
To stop McAfee from blocking mail:
R-click the McAfee icon again, then click VirusScan Console.
R-click Access Protection, then click Properties.
Select Antivirus Standard Protection
In the Rules list, select "Prevent mass-mailing worms from sending mail"
Click Edit
Under "Processes to exclude", add wlmail.exe to the list.
Click OK, then OK.
It took me quite a while to figure this all out, so I thought someone else should benefit. I'm also going to email comcast and mcafee support this info. This seems to be a common problem.
Were do you change it? I have the same problem and don't know where to find the incoming and outgoing servers. Thank you!
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Thank you.
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