Duncanshootsfood
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Duncanshootsfood asked on
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MSVCR80.dll problem

Hi

I work as a photographer and use just Nikon's image editing software - Capture NX2. It's stopped working - means I can't work. I've been back anf forth to Nikon support. They now say it's a MS problem - here's their latest response -

All CNX2 crashes on your machine state MSVCR80.dll as the faulting module. MSVCR80.dll is a "Microsoft C runtime library, version mismatches and other errors in the C runtime library commonly cause application failure on Microsoft systems.".

This means nothing to me!!! Anyone have any suggestions please? I'd be really grateful - I have three shoots later this week and haven't a clue how I'm going to complete them. Using Vista 64-bit.
SpiritX MS MVP
Found this helpful 2
Answer
Hi,

Check the similar fixes here :

Msvcr80.dll Not Found Error Resolution
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing-error.htm

Do these to clear corruption and repair/replace damaged/missing system files.

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228


Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html


Hope this helps.

Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
Palcouk
Found this helpful 0
Palcouk replied on

What is the *exact* err msg you receive when you run the software?

SpiritX MS MVP
Found this helpful 2
Answer
Hi,

Check the similar fixes here :

Msvcr80.dll Not Found Error Resolution
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing-error.htm

Do these to clear corruption and repair/replace damaged/missing system files.

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228


Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html


Hope this helps.

Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
Duncanshootsfood
Found this helpful 0
Duncanshootsfood replied on

Reply

Many thanks - that all did the trick!

Saved my life.
SpiritX MS MVP
Found this helpful 0

Reply

Glad to have helped. Good Work!

Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
chevyamherst
Found this helpful 0
chevyamherst replied on

Reply

i am running Capture nx2 ver2.2.4 on windows 7  Home Premium, with an intel i7 CPU.  Capture crashes with no error message.  My main use on computers is photography so this is important.
weidmic
Found this helpful 1
weidmic replied on

Reply

i am running Capture nx2 ver2.2.4 on windows 7  Home Premium, with an intel i7 CPU.  Capture crashes with no error message.  My main use on computers is photography so this is important.

This is quite old but I have been running in this problem too. After a few days I found out what caused the problem on my computer.

NX2 is using a SQlite as a database and I figured that the database-file was corrupt! You can find the file here:

%appdata%/Nikon/Capture NX

Just delete the files imagedb.dat and imagedb.bak and you are propably troublefree :)

I hope this will help someone

 

Best Regards

 

KilljoyTheOne
Found this helpful 0
KilljoyTheOne replied on

Reply

If I Uninstall from Windows the following five programs in this order: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and finally Apple Application Support. If you have iCloud, remove it as well.

Won't I loose all everything I have on itunes phone data, music, movies,apps, everything?

I have windows 7
DavidBTeague
Found this helpful 0
DavidBTeague replied on

Reply

I followed those steps. It repaired the problem and I retained all my data, music, etc.