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iTunes install error: microsoft.vc80.crt,version="8.0.50727.4053"

JenPea78 asked on

I am trying to install ITunes on A Vista 32bit and get the following error microsoft.vc80.crt,version="8.0.50727.4053",type="win32",publickeytoken="1fc8b3b9a1e18e3b",processorarchitecture="x86"HRESULT:0x8007054F

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Answer

Debleena S replied on

Microsoft

Hi JenPea78 ,

As I find you need to install the security update’ Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update’ before installing iTunes on your computer.

Let’s follow these steps before you proceed with the installation of ITunes.

1. Download and install:

Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update

http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en#filelist

2. Also, make sure that you have iTunes installer installed on your computer or else download and install it.

3. Uninstall all iTunes software from Program and features.

a)Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features.

b)Select the program, and then click Uninstall.

Uninstall or change a program

http://windows.microsoft.com/en-us/windows-vista/Uninstall-or-change-a-program

Also, download and install the Windows Installer Cleanup utility to remove all iTunes software:

Description of the Windows Installer Cleanup Utility

Now run the utility ("Start > All programs > Windows Install Cleanup"). In the list of programs that appear in Cleanup, select any iTunes entries, and click remove. Quit out of Cleanup.

4.Reinstall all iTunes software and check if it works.

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923

For more information refer this link:
http://discussions.apple.com/thread.jspa?threadID=2217499&tstart=0

Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926

Hope the information helps. Please post back and let us know.

Regards
Debleena S
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

40 people found this helpful

Answer

Debleena S replied on

Microsoft

Hi JenPea78,

Thank you for replying.

Let’s browse to the location c:\windows\winsxs folder and rename the folder winsxs to winsxs.old.

Then try installing the security update and check if it helps.

Hope the information helps. Please post back and let us know.
Regards
Debleena S
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

11 people found this helpful

All replies (60)

Answer

Debleena S replied on

Microsoft

Hi JenPea78 ,

As I find you need to install the security update’ Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update’ before installing iTunes on your computer.

Let’s follow these steps before you proceed with the installation of ITunes.

1. Download and install:

Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update

http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en#filelist

2. Also, make sure that you have iTunes installer installed on your computer or else download and install it.

3. Uninstall all iTunes software from Program and features.

a)Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features.

b)Select the program, and then click Uninstall.

Uninstall or change a program

http://windows.microsoft.com/en-us/windows-vista/Uninstall-or-change-a-program

Also, download and install the Windows Installer Cleanup utility to remove all iTunes software:

Description of the Windows Installer Cleanup Utility

Now run the utility ("Start > All programs > Windows Install Cleanup"). In the list of programs that appear in Cleanup, select any iTunes entries, and click remove. Quit out of Cleanup.

4.Reinstall all iTunes software and check if it works.

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923

For more information refer this link:
http://discussions.apple.com/thread.jspa?threadID=2217499&tstart=0

Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926

Hope the information helps. Please post back and let us know.

Regards
Debleena S
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

40 people found this helpful

JenPea78 replied on

When Installing Microsoft Visual C++ i got the following message

Error 1935.An error occurred during the installation of assembly
'Microsoft.VC80.CRT.type="win32". version="8.0.50727.4053".publicKey Token="1fc8b3b9a1e18e3b".processorArchitecture="x86".

12 people found this helpful

Answer

Debleena S replied on

Microsoft

Hi JenPea78,

Thank you for replying.

Let’s browse to the location c:\windows\winsxs folder and rename the folder winsxs to winsxs.old.

Then try installing the security update and check if it helps.

Hope the information helps. Please post back and let us know.
Regards
Debleena S
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

11 people found this helpful

bittu04 replied on

Hi Debleena,

I am facing same problem as faced by JenPea in above mentioned question. I have tried to even rename folder winsxs.old but it is not accepting . Please help.

Thanks!

Best regards

5 people found this helpful

katym99 replied on

I am having the same problem though I cant rename the folder. Can you help me?

Thanks

Katy

3 people found this helpful

cSuall replied on

I have the same issue with changing the folder name as the others, even though I'm an administrator.

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Linney replied on

Renaming the Winsxs folder might not be a good idea?

The Secret Of Windows Vista / Windows 7 Winsxs Folder.
http://www.winvistaclub.com/f16.html

Are you using the correct version of the Microsoft Visual C++ there are several versions now available?

Microsoft Visual C++ 2010 Redistributable Package (x86)
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a7b7a05e-6de6-4d3a-a423-37bf0912db84&displaylang=en

Microsoft Visual C++ 2010 Redistributable Package (x64)
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=BD512D9E-43C8-4655-81BF-9350143D5867

Microsoft Visual C++ 2008 Redistributable Package (x86)
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9B2DA534-3E03-4391-8A4D-074B9F2BC1BF

Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2

Microsoft Visual C++ 2005 Redistributable Package (x86)
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=32BC1BEE-A3F9-4C13-9C99-220B62A191EE

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923

Have you tried the Itunes forum to see if there are any similar stories there?
iTunes for Windows
http://discussions.apple.com/category.jspa?categoryID=150

2 people found this helpful

HpWWorks replied on

Insider

There will be an additiona issue updating this SP1... lets asume (just tested on a Win6 64 bit)

1) Application a or any IT just install this VC 2005 SP1 (5592)

2) Later on you have to install an application who itself distributes the base VC 2005 (4053) who references with a manifest to assemblyIdentity type="win32" name="Microsoft.VC80.CRT" version="8.0.50727.4053"

The problems:

1) applcation as mentioned in 2) will use the "8.0.50727.4053" dll's (checked with Process Explorer)... while in the normal upgrade path, first "8.0.50727.4053" the let's due the windows update will run the new VC Sp1 dll's!!!

2) the installed application will not use VC 2005 SP1 (5592)...

2) the windows updater will not see that VC 2005 SP1 (5592) has to be re-run while it's already installed

in other words this KB'2 should go into a revision...

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ConradHart replied on

Has this been figured out yet, I am still have this issue as well. Older versions of itunes worked in the past but now the newest one wont install, got the same message as previous mentioned. Manual update of the visual c file does'nt work , does'nt work on windows update, and I cannot change my winsxs file, it wont let me.

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Linney replied on

Did you also try this fix, it has worked for many Itunes install problems?

Error 1719 Windows Installer Service Could Not be Accessed, when installing applications.
http://www.winhelponline.com/blog/misc-registry-fixes-for-windows-7-xp-vista/

I don't know whether changing the name of the winsxs is a good idea or not. If you are determined to try that then maybe you can do it from Safe Mode, or from outside of the Windows environment via a recovery DVD or similar. For details type - Create a system repair disc - in the Start Menu/ Help and Support program.

Advanced startup options (including safe mode)
http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

How to use the Command Prompt in the Vista Windows Recovery Environment
http://www.bleepingcomputer.com/tutorials/tutorial147.html

Perhaps your problem will only be resolved by saving all your valuable data and then reinstalling Windows to fix up the corruption of your operating system?

3 people found this helpful