Simcraft
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Simcraft asked on
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Insufficient privileges to install services

Hi,

Im trying to install iTunes on my friend's Dell XPS, running windows vista ultimate (32-bit), but whenever I reach the end of the install, it pops up with an error telling me: 

"Service 'Apple Mobile Device' (Apple Mobile Device) could not be installed. Verify that you have sufficient privileges to install system services"

I am right-clicking on the setup and clicking, "run as administrator," but that isn't working.  I have tried placing it in the root C:\ folder and installing from there.  Also, I have tried running it in compatablity mode for XP (service pack 2).  I've even tried activating the administrator account using "net user administrator /active:yes"  and installing there, but it will not even install then.

If anyone could help, that would be great.

Thank You
Linney
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Linney replied on
MVP
Did you try the disabling of your security programs to see if they were blocking the install.

Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926?viewlocale=en_US
Linney
Found this helpful 1
Linney replied on
MVP
There is a large thread going on at Apple about this problem, it includes several workarounds, so it might be worth a read?

Topic : Apple Mobile Device Support fails to install
http://discussions.apple.com/thread.jspa?threadID=1706957&tstart=0

One thing that I thought you might like to try is disabling all your security scanning programs like virus scanning etc. to see if that helps?
Simcraft
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Simcraft replied on

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Thank you for the info, but that thread is related to 64-bit, and the methods don't work for 32-bit.  But thank you for showing this to me, and im sure it will be helpful to any 64-bit users with the same problem.
Linney
Found this helpful 0
Answer
Linney replied on
MVP
Did you try the disabling of your security programs to see if they were blocking the install.

Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926?viewlocale=en_US