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Question

Can't unzip files using the Windows Vista Extract All option

I tried to unzip files I downloaded from webs site using the "Extract All..." contextual menu on the file.  I get an error panel saying the compressed (zipped) folder is empty.  If I try double-clicking on the file, I get the message that the zip file is invalid.  This has happened for every zip file that I have tried to unzip so far.  The only files I can unzip so far are the ones I have zipped myself using the Windows Vista "Send To --> Compssed folder" contextual menu.  Any suggestions?
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Answer

Hi Eddie Hersh,

Thank you for choosing The Windows Vista Forum.

1.How long have you had this issue?

2.Was it working fine before?

Make sure the
file download is not corrupt.

 You can perform the steps present in the link below and check if it works.

 Restore and Reset File Association in Windows Vista Back to Original Default

   1. Click Start and then type regedit in the Start Search and press ENTER.

   2. Navigate to the following registry branch:

      HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Explorer\FileExts\[ext]

   Replace the [exe] with the actual file extension that you want to restore its file type       association to revert back to original Windows Vista default. If you unsure, simply browse       through all the sub-key under FileExts.

   3. Delete the sub-key named UserChoice.

   4. Exit from Registry Editor.

Disclaimer:

Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk..

Compress and uncompress files (zip files) - http://windowshelp.microsoft.com/Windows/en-US/Help/7050d809-c761-43d4-aae7-587550cd341a1033.mspx

Regards,

Amritha.

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Sandeep G R

Support Engineer
Sandeep G R

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Hello Amritha,

I have the same problem. I have followed the above displayed instructions and it didn't work.
My computer is new, I am using windows vista business 32, I am downloading new drivers from toshiba that have worked fine in another computer but not in this one.

Regards.
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Hi,

Are you getting any error message?

You can try to extract items from a .zip file that contains a folder on a computer that is running a Windows-based operating system. After you do this, you may receive the following message:

Copy File

There is already a file with the same name as the folder name you specified. Specify a different name.

Try Again | Skip | Cancel

In this case, the file extraction operation fails, and a 0 (zero)-byte file, instead of a folder object, is created in the target folder.

This issue occurs when you extract the items from the .zip file either by using a drag-and-drop operation or by using the "Extract All" option.

Download the hotfix from the below article and check if it will fix your issue.

http://support.microsoft.com/kb/952249

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Sandeep G R

Support Engineer
Sandeep G R

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Mutu26,

Please note that posting SPAM in any Microsoft forum violates the Code of Conduct. Kindly read the document and adhere to its policies. We have deleted  the posts in question, but please know that you risk being banned from posting in all Microsoft forums if violation continues. Thank you for your cooperation


Cody C
Microsoft Answers Support Engineer
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