Kernel Stack InPage Error

So.. I don't download any music, movies, games, ____ or anything. I virus scan my computer in full almost every second day, my firewall is always on. And yet, I still get the BSoD. I have Windows Vista Basic. I have the second KBx20whatever upgrade, long time ago. My definitions for Windows Live Essentials are always updated. Youtube has almost stopped working. I am only sharing observations... I have been getting Stop Running Script Errors for a month, trying to fix them for a month, listening to everyones advice with Internet Options checking this and unchecking that, resetting browser etc, etc, etc...

I get this "Orekaa.exe has stopped working" message, God knows what that is. But it's 125KB and its hiding in the Windows folder. Says its an Application..

And the information regarding the BSoD...

Kernal Stack Inpage Error.

 

(0x00000077)(0x00000001)(0x00000000)(0x00000000)(0xA351DB68)

Physical Memory dumpfailed with status (0xC000009C)

 

Running a full virus scan only provokes the BSoD to make me its little worker.

I do a quick scan and nothing shows up.

Now I figure when my computer was making it's way down the conveyor line while it was being Manufactured, it somehow made it's way to a woman on her period when it was time to configure all of the data that helps my computer fix itself and helps me fix it, because when it gets mad, it punishes me for months.

If you can help me please do, and if you are a lurker that is interested in helping, but you don't happen to log onto this site, and have no intentions to which means you can't reply, e-mail me..*** Email address is removed for privacy *** Put Microsoft Help BSoD KSIE in the title and I would gladly, take a look at your advice. Give my computer anymore problems, and I"ll hunt you down.

original title: Added info, please help>Way Different Kernal Stack InPage Error, I Challenge You To Show Me A Solution.. Have fun with this one..

Answer
Answer

You've listed a lot of various issues which don't bring to mind any one solution (except that proposed by Dena).  I would add to that and say that if chkdsk DOES find some substantial corruption (especially if it can't fix some of it), you should run a full diagnostics scan of your hard drive. 

To test your hard drive, check the manufacturer and then get the diagnostic utility from:http://www.techsupportforum.com/hardware-support/hard-drive-support/302602-hard-drive-diagnostic-utilities.html (and/or from the manufacturer's web site if the have such a utility).  If it fails the test, replace it.  If it passes the test, then there's probably nothing wrong with it.

You can also test your RAM at
http://www.memtest.org/.  If it fails, test each chip individually to find those that are bad and replace them.  If it passes, RAM is probably OK.

You mention getting a BSoD.  Here's an article on that specific error (but it involves hibernation so I don't know if it applies to you - but the solution may still work):http://support.microsoft.com/kb/956871.

This type of error often occurs because of a hardware or device driver issue. Go to Device Manager by going to start / search box and type device manager and enter and then double-click on the program icon that appears.  Check each device for a red x, yellow ! or white ?.  These identify devices with problems (probably drivers, but also conflicts or something else).  Click on each for further details and troubleshooting tips.  If you need to get drivers (and it wouldn't hurt to update all your drivers just to remove this as a potential cause), do so from the computer vendor or device manufacturer (NOT from Microsoft Updates).  In fact, you should turn off automatic driver updates from Windows Update as follows: http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/. Please do this now while you're thinking about it so you don't forget to do it later.  Proceed as follows to get the drivers:http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm.  Once you have the drivers, you can install them through Device Manager as follows:http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html.

Read the posts by Spirit MVP in the following thread regarding the Blue Screen of Death.  They may very well help you resolve or at least identify your problem:http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/8cd8362e-7d06-46fb-afd7-84d54b6a8ea7.

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If the above doesn't work, then I'd suggest a general troubleshooting procedure to try to resolve or at least identify the problem or problems:

Do you know when this problem began?  Try a System Restore to a point in timeBEFORE the problem began.  Here's the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Be sure to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will have to re-install any software and updates you installed between now and the restore point, but you can use Windows Update for the updates.  Use the recovery disk if the system prompt doesn’t work.

If the System Restore doesn't work, do a Startup Repair by booting to the genuine Windows Vista Installation Disk (or one you can borrow from ANYONE) or from a Recovery Disk.  Here's the procedure:
http://www.bleepingcomputer.com/tutorials/tutorial148.html.  To boot to the CD you may need to change the BIOS to make the CD-drive first in the boot sequence.  To do that, wait for the screen that tells you the F key to push to access the boot menu or boot setup.  Push it quickly. Make the changes, save your work, and exit.  Put the CD in the drive and reboot.  When prompted, push any key to boot from the CD.

If you don't have either disk, you can make a bootable Recovery Disk using
http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ along with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.

If that doesn't work, try to boot into safe mode (repeatedly click the F8 key while booting and go to safe mode with networking – or do so from the command prompt on the disk).  Then let's check some of your system files:

Go to Start / All Programs / Accessories / Command prompt and right click on command prompt and click run as Administrator (you can skip this step if using the disk).

Type sfc /scannow and enter and let it run.  It will scan and try to fix some of your system files.  Hopefully it will complete with no corruption it could not repair (if there is such corruption post back here or try to analyze it to find the problem file(s) using
http://support.microsoft.com/kb/928228. Try to post any corrupted files here so we can see if they can be repaired with good copies from the installation disk (unless there are too many).

While in Command Prompt, type chkdsk /f /r and enter and let it run.  It will scan and try to fix any corruption or bad sectors on your hard drive and mostly remove that as a potential cause.

If that doesn't work, then please post any repeating error messages from the Event Viewer concerning startup (Start / Control Panel / Administrative Tools / Event Viewer – or typing eventvwr from the command prompt).  Here's how to use Event Viewer:http://www.petri.co.il/vista-event-viewer.htm.

You may be infected with malware despite the scans you have run (no program catches everything). Try to run anti-malware programs (in safe mode with networking if necessary). To fix this problem (if it is a problem) download, install, and run the following two programs:http://www.malwarebytes.org/mbam.php andhttp://www.safer-networking.org/en/index.html.  You may also want to try a free trial of Pandasoft (http://www.pandasecurity.com/usa/homeusers/solutions/global-protection/).  Before downloading pandasoft, uninstall whatever anti-virus program you are currently using (because installing and running two at the same time can cause conflicts, freezes, and all sorts of problems).  Once you've uninstalled your current AV program, download, install, update, and scan using Pandasoft.  I think you might be amazed at how much it finds that the other software missed.  Once complete, uninstall pandasoft and re-install your current AV program (unless you decide to switch which I did when I first tried it about 4 years ago).  You may also want to try the new, free Microsoft Security Essentialshttp://www.softpedia.com/progDownload/Microsoft-Security-Essentials-Download-131683.html(with the same caveat that only ONE AV program can be installed and running on your system at any one time). You may also want to try the free Avira at:http://www.free-av.com/ and Avast at: http://www.avast.com/index. Reboot after completing all the scans. You may also want to try the free OneCare athttp://onecare.live.com/site/en-us/default.htm and let it run all the options (except the registry cleaner) because that’s good maintenance (it will take some time to complete but can be done in the background). 

If that doesn't work, we'll need to do a system repair/upgrade using the genuine Windows Vista Installation Disk (one you own or one you can borrow from ANYONE).  Here's the procedure:
http://www.vistax64.com/tutorials/88236-repair-install-vista.html.  Although this will not affect your data, settings, or programs, you should still backup your data before starting just to be on the safe side. If the other procedures don't work, THIS one is almost certain to work.  You may have a lot of updates to re-install (including any service packs you had to remove).  If the version on the system came with SP1 or SP2 pre-installed and the disk is an earlier version, then you'll need to make a slipstream disk as follows:http://www.vistax64.com/tutorials/151606-vista-sp1-slipstream-installation-dvd.html.  

Hopefully one of these procedures will resolve your problem.  If not, post back and we'll try something else.  Post back in any case so we'll know how it turned out.

I hope this helps.

Good luck!


Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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Hi,

 The errors you are receiving are sometimes associated with hardware failure. The first step you should take is run chkdsk /r (there is a space between the k and /). 

1.     Restart your computer, tapping on F8 until you reach the Advanced Boot Options menu.

2.     Select Safe mode with command prompt.

3.     Type chkdsk /r at the prompt.

You may also try running you virus scan again. 

 


Dena
Microsoft Answers Support Engineer
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Dena

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Last updated July 23, 2022 Views 8,537 Applies to: