Previously I had only 2 active user accounts. Mine (admin) and that for another user (standard). Both profiles corrupted in June - finally fixed that. After that, I added another admin account and a guest account. 4 days ago, every profile but the
guest account corrupted. Tried to restore - didn't work- finally went into safe mode under my original admin account and did a regedit. That fixed everything, then yesterday, all profiles EXCEPT the guest account corrupted again. This time, I did a restore
to fix everything. What causes this? We don't have Google Chrome loaded, ran malware program, had some 4 days ago - they were removed; but nothing this time. The only thing I see different is a Microsoft update I downloaded on 8/27. Why does this keep
happening? I'm ready to trace down anything - restoring user profiles is exhausting.
"debij13" wrote in message
news:30780636-7737-483d-ade0-f1f7e1f2facc...
Previously I had only 2 active user accounts. Mine (admin) and that for another user (standard). Both profiles corrupted in June - finally fixed that. After that, I added another admin account and a guest account. 4 days ago, every profile but the guest
account corrupted. Tried to restore - didn't work- finally went into safe mode under my original admin account and did a regedit. That fixed everything, then yesterday, all profiles EXCEPT the guest account corrupted again. This time, I did a restore to
fix everything. What causes this? We don't have Google Chrome loaded, ran malware program, had some 4 days ago - they were removed; but nothing this time. The only thing I see different is a Microsoft update I downloaded on 8/27. Why does this keep happening?
I'm ready to trace down anything - restoring user profiles is exhausting.
Corruption like this can be caused by malware, it can also be caused by failing hardware.
First, check that your system is *really* clean - you say that your ran a malware program a few days ago and it found something, but you don't say what, and what program you used.
What AV are you using? what other anti-malware are you using?
Check your hardware out - particularly the hard drive and the RAM -
for the HD, use the HD manufacturer's test utility from their website - download it, create the boot CD and run it.
for the RAM, use Memtest86 (again, download it, create the CD, and boot with the CD) - run it overnight and see what it has to say in the morning.
