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Question

Recurring Werfault.exe takes up 99% plus of my CPU capacity

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Hi everybody,
I ran into a problem today with Werfault.exe. It showed up and quickly took up approx 100% of my CPU capacity, leaving me very little to work with (Vista) at a very low speed. I have high speed internet, 2.3 GHz and 4GB RAM.
I went to Control Panel/Syst &Maint/Problem Reports and Solution/Change settings/ advanced settings and turned off Windows Error Reporting for all on the network (desktop and one laptop) and restarted. What do you know : Werfault.exe showed up again in Taskmanager.
I went to Windows Update, downloaded all there was to download (most not essential), restarted, got my friend Werfault.exe back. Got pretty upset by that time.
Tried all sorts of other things, none effective, but you try in hopes something will work.
Finally, I got into Task Manager again and noticed you can highlight an offending exe  and basically dispose of it using the "End Process" button on the bottom of the page, right hand side. As usual, Werfault was there in two lines and shared all my processor capacity.
For about 10 minutes, my CPU had some breathing room again after my action in Taskmanager. Then, the first Werfault came back, followed by "SearchIndexer.exe . I did see that before - SearchIndexer will after a brief period be replaced by Werfault.exe and we are back to square one.
Obviously, this approach only works a very short period.
It seems not right to turn something off without going for the cause of why the "lovely" Werfault.exe shows up in the first place.
I looked at some sites on the web, but most do not get any further than "turn off Werfault in the controil panel settings", which I had done before I saw that.
So, I am stuck. Windows O.S. is suffocating my computer by sending reports to Windows. Makes you think about how stubborn the script for this kind of assistance to Microsoft was written.
OK guys at Microsoft, if there is anybody who knows how to get rid of the cause as well as the symptom of this Error, it must be you. I hope you can help me as soon as possible.

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24 People had
this question

JaVanDal

JaVanDal

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Answer

By following Noel's advice, I found the root of the problem rather than bashing away at the symptoms.

Go into the Event Viewer (EVENTVWR.MSC in the search bar). You should start in the Event Viewer (Local).

Top of the page is "Summary of Administrative Events" with a series of Event Types. For me, it shows I had 206 Errors in the last hour, 6000 in the last day... and it got worse after that.

So I expanded the "Error" section, and found the listing that was causing the most errors. For me, it was pretty far down the list, but it had 192 of the 206 errors in the last hour, so I clicked on "Application Error". I double-clicked, and it brought me to a new page.

The new page is a description of what's going wrong, but all you REALLY need to do is look at the first line of the big gray box. It'll tell you: "Faulting application BlahBlahBlah.exe" or something. Once you have a name for the perpetrator, you can either search your own computer for that and see what it's tied to, or search the internet.

For me, my problem was an nProtect netizen service I picked up while using the internet in Korea. I guess it was freaking out now that I'm no longer in Korea. So I uninstalled the nProtect service and BAM, no more WerFault.exe hogging my resources.

Seriously guys. Look for the source. Your computer is slowing down because of the Windows Reporting, but what error is Windows reporting? Solve THAT problem and you've got it made.

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Len Payne

Len Payne

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Hi

You can opt to turn the feature on or off here depending on your preference. If you want to use the feature, you can customize it according to your requirements.

  1. Go to Windows Error Reporting, open Control Panel.
  2. Click System and Maintenance, and then click Problem Reports and Solutions.
  3. Click Change Settings located in the left panel of the Problem Reports and Solutions window.
  4. Select an option to configure how you want Windows to look for a solution to your problems. You may allow Windows to do it automatically or ask you every time to check if problem occurs.
  5. Next, click the Advanced settings link.
  6. Select On or Off to configure whether you want to use Error Reporting or not.
  7. Click Change settings and choose the appropriate option to configure how you want problem reporting to be set for all users and programs.
  8. If you choose to use Error Reporting, then click the second Change setting button to configure how error reporting is set for all users. Here, you can choose from the following consent levels:
    • Ask each time a problem occurs – Windows Error Reporting will ask for permission before sending an error report
    • Automatically check for solutions – Minimal data is sent to find a possible fix. After consent is given, more data may be sent if requested by Microsoft.
    • Automatically check for solutions and send additional information if needed – Minimal data along with data that the application developer has indicated as a requirement is sent. This sent data does not contain any personally identifiable information. After consent is given, more data may be supplied if requested by Microsoft.
    • Send all data - All data is sent, no prompt required. This setting is configurable only in Group Policy.
  9. If you do not want certain executable files or programs to send error reports, you may create a block list. To do this, click Add in the Block list section.
  10. Browse through your programs and add them to the list.
  11. Click OK to save your settings.
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Kites

Kites

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Hello Kites,

Thanks for digging up this very general reply to my quest for help.
As I indicated in my description text  I already tried the things suggested by Kites. Thanks Kites, but I have to say 'no thanks'
because your reply was not directed to solving the problem as described in the text; although you might argue that it answered
the problem as presented in the title.
That was maybe my fault, not finding a way to describe the underlying problem in my title.
Meanwhile, my problem is not solved and I have to repeat my request for help here !

JaVanDal

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JaVanDal

JaVanDal

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I am having the same issue, when I stopped the Werfault.exe in processes it restarts and adds another Werfault.exe.  Now I have (4) Werfault.exe running that I told to stop process.  I have gone in the the system and turned report off, but it come back.

PLEASE HELP!!!

Thanks  {:o)

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RED4748

RED4748

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Hi All,
I had tried all the process mentioned above,

  1. Go to Windows Error Reporting, open Control Panel .
  2. Click System and Maintenance , and then click Problem Reports and Solutions .
  3. Click Change Settings located in the left panel of the Problem Reports and Solutions window.
  4. Select an option to configure how you want Windows to look for a solution to your problems. You may allow Windows to do it automatically or ask you every time to check if problem occurs.
  5. Next, click the Advanced settings link.
  6. Select On or Off to configure whether you want to use Error Reporting or not.  >>> Turned OFF
After this I had restarted my system twice, WerFault.exe is coming back again in other 5 to 10 min, I had opened the task manager and Ended the process tree, still it is coming back.
I tired to hide the file by locating it>> Permissions denied
Delete the file>> Permission denied
Please help me and other who are facing this problem
Thanks in advance.
Regards
Tom.
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tomsayer

tomsayer

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Hello everybody,

This is JaVanDal again.

It is now more than a month ago that I posted this question and I have not seen even one answer from a Microsoft staff person.
This is a Microsoft directed issue and their own staff does not even enter this discussion ?
What is so good about Microsoft setting up this forum if they do not participate in discussions about abnormal behavior of their own software ?

Let's hear from you Microsoft girls and guys !
And a happy new year of course !<input id="gwProxy" type="hidden"><!-- Session data--></input> <input id="jsProxy" onclick="jsCall();" type="hidden" />
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JaVanDal

JaVanDal

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I have the same issue.  This happens to me every few months.  The only thing that works is re-installing Vista.  Wipe everything out and start over.  Hope your photos, music, movies... are all backed up.

I really would like an answer from Microsoft.

Just_Another_Microsoft_User

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Just_Another_Microsoft_User

Just_Another_Microsoft_User

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I can tell you all this much- the answer is simple:
MICROSOFT DOES NOT HAVE AN ANSWER TO THIS ISSUE. Plain and simple.
EVERY thread you read on the web sounds like this. With little brainiacs giving the same patent answers.
The fixes described above DO NOT WORK.
There are no ways to turn this off. Whichever programs you have downloaded-even if you do get the updates they suggest- can stop the reporting.
IF MICROSOFT HAD AN ANSWER, THEY WOULD HAVE POSTED IT ON THEIR OWN FORUM.
What I have resorted to is to have my windows sidebar open, and have the CPU meter running.
If i suddenly see it up to maximum, I go and find my werfaults and delete them. Sometimes its 4 or 5 times a day, or sometimes it can stay away for weeks.
All I can hope is that this was addressed in Windows 7. I have no intention of re- installing. It may work, but its terrible to think one has to do this to solve this. And no where does it state that reloading Vista will cure this.
I guess another solution is to go over to the other side, and see if Macs have this problem- something I really don't want to do.
Good luck all. I hope you can tolerate this.
AND MICROSOFT? IF YOU'RE READING YOUR OWN FORUMS? AT LEAST HAVE THE DECENCY TO TELL PEOPLE IT'S A PROBLEM THAT YOU CANNOT FIX.
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jimaa66

jimaa66

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Me too - HELP!!
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mab8888

mab8888

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Thank you jimaa66.  I am having the exact same issues.  WerFault.exe taking up nearly 100% of processor.  I turned off Windows error reporting.  The issue continues.  I've been searching forums, and was grateful to see your recent post.  I too am begging Microsoft to tell us what to do with this issue.  My computer is no fun to use at this moment, as it keeps slowing down with these uncontrollable WerFault.exe instances. 
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SeekingAnswers3

SeekingAnswers3

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Yesterday I turned off windows error reporting, turned of Windows Defender and uninstalled Google's Spyware with Anti Virus as well as deleted the two werfault.exe running in task manager / processes - not necessarily in that order. My problem is so far fixed - of course it has only been a day. I have a feeling it has to do with the Spyware program - just a hunch.
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mab8888

mab8888
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