Do people from Microsoft call customers directly?

Hi, got a phone call from someone claiming to be from windows this morning, do windows phone you up about things, its never happened before from windows but a few months ago we almost got scammed by some people phoning up saying they were from our internet security but they weren't. 

*original title - Do windows phone you up?*

Answer
Answer

No, no one from either Microsoft or from any reputable Microsoft partner will call you and tell you there are problems with your computer.  They call you only if you have initiated a support incident and have requested or agreed to a call-back to resolve the issue.

"muchspygmy" wrote in message news:*** Email address is removed for privacy ***...

Hi, got a phone call from someone claiming to be from windows this morning, do windows phone you up about things, its never happened before from windows but a few months ago we almost got scammed by some people phoning up saying they were from our internet security but they weren't.

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Last updated January 3, 2025 Views 36,062 Applies to: