Perhaps there's some corruption in the system files or on the hard drive. Let's check:
Go to Start / All Programs / Accessories / Command prompt and right click on command prompt and click run as Administrator/.
Type sfc /scannow and enter and let it run. It will scan and try to fix some of your system files. Hopefully it will complete with no corruption it could not repair (if there is such corruption post back here or try to analyze it to find the problem file(s)
using http://support.microsoft.com/kb/928228.
Try to post any corrupted files here so we can see if they can be repaired with good copies from the installation disk (unless there are too many).
While in Command Prompt, type chkdsk /f /r and enter and let it run. It will want to schedule itself to run at the next restart. Answer yes and then reboot to run the program. It will scan and try to fix any corruption or bad sectors on your hard drive
and mostly remove that as a potential cause.
If that doesn't work, then please post any repeating error messages from the Event Viewer concerning folders (Start / Control Panel / Administrative Tools / Event Viewer –
or typing eventvwr from the command prompt starting from C:\Windows\System32). Here's how to use Event Viewer:
http://www.petri.co.il/vista-event-viewer.htm. Look in the System section.
If that doesn't work, try a clean boot
http://support.microsoft.com/kb/929135. If the problem goes away then it's just a matter of tracking down the culprit causing the problem. Follow the procedures in the
article. Once found, delete, remove, deactivate, or uninstall it. Once done be sure to reset Vista back to normal status as explained in the procedures. If the problem occurs in clean mode then just restore the system to normal status and reboot - this solution
is not going to work.
Boot into Safe mode with networking and see if the problem occurs there. Either result helps us narrow down the search for the cause.
I hope this helps. If not, post back and we'll try some other options.
Good luck!
Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.
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