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DWM.exe Application Error

As Vista is starting, a box pops upthe following message: "DWM.exe Application Error.   The application failed to initiate properly (0xc0000006). Click OK to terminate the application."   When I click OK, I'm left with a blue screen and can do nothing on the PC.   This happens every time.
Press F8 repeatedly while booting. Choose Safe mode. Does this work?
 
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"Elgin8" wrote in message news:7ce3fde7-7ae4-4f4b-8ced-4d0c9b47c171...
> As Vista is starting, a box pops upthe following message: "DWM.exe
> Application Error. The application failed to initiate properly
> (0xc0000006). Click OK to terminate the application." When I click OK,
> I'm left with a blue screen and can do nothing on the PC. This happens
> every time.
 

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Yes, I can restart in safe mode.   What should I do then?

I can also get the command line which lets me load files, look at directories, etc.

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If this happens after you login, see if you can logon to another account
(create one if necessary).
 
If it recently started happening use System Restore to go back to when it
was working. Type System Restore in Start - Help and Support for info. Click
Start - All Programs - Accessories - System Tools - System Restore. Note in
the list of available restore points you have to tick a box at the bottom to
show points older than 5 days.
 
To do the first step below you need to start in Safe Mode With Networking.
 
In Control Panel (and select Classic view in the left hand pane) choose
Problem Reports and Solutions (type problem in Start's search box), go to
Problem History, right click your error and choose Check For Solution.
 
In Control Panel (and select Classic view in the left hand pane) choose
Administrative Tools then choose Reliability and Performance Monitor and
choose MonitoringTools then Reliability Monitor (type Reliability in search
on Start) . This list is a chart of software installs, uninstalls, Windows
updates, and crashes by date (scroll left to see earlier dates). See if your
crashes started happening after you installed or uninstalled something.
 
This could be a memory or harddisk fault.
 
Try these steps to rule out the hardware faults that Windows can detect.
 
Type memory in Start's search box and choose Memory Diagnostic then Reboot.
Run both Normal and Advanced. This will take a few minutes.
 
In Computer right click your drives and choose Properties, then Tools tab,
then click Check Now. Tick BOTH checkboxes then Start. Reboot. This will
take overnight.
 
After running chkdsk (which is what the above does) check for file
corruption by clicking Start - All Programs - Accessories - Right click
Command Prompt and choose Run As Administrator. Type
 
sfc /scannow
 
 
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"Elgin8" wrote in message news:e873e6db-8cc1-47d3-baf8-35f4b2d2d479...
> Yes, I can restart in safe mode. What should I do then?
>
> I can also get the command line which lets me load files, look at
> directories, etc.
>
 
 

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Also see if you can boot to Enable Low Resolution Video onthe Startup menu.
That's Normal mode with an old (so has been throughly debugged) VGA driver.
 
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"DavidMCandy" wrote in message news:ebe056ea-aa7c-41ec-82f5-a237663a5205...
> If this happens after you login, see if you can logon to another account
> (create one if necessary).
>
> If it recently started happening use System Restore to go back to when it
> was working. Type System Restore in Start - Help and Support for info.
> Click
> Start - All Programs - Accessories - System Tools - System Restore. Note
> in
> the list of available restore points you have to tick a box at the bottom
> to
> show points older than 5 days.
>
> To do the first step below you need to start in Safe Mode With Networking.
>
> In Control Panel (and select Classic view in the left hand pane) choose
> Problem Reports and Solutions (type problem in Start's search box), go to
> Problem History, right click your error and choose Check For Solution.
>
> In Control Panel (and select Classic view in the left hand pane) choose
> Administrative Tools then choose Reliability and Performance Monitor and
> choose MonitoringTools then Reliability Monitor (type Reliability in
> search
> on Start) . This list is a chart of software installs, uninstalls, Windows
> updates, and crashes by date (scroll left to see earlier dates). See if
> your
> crashes started happening after you installed or uninstalled something.
>
> This could be a memory or harddisk fault.
>
> Try these steps to rule out the hardware faults that Windows can detect.
>
> Type memory in Start's search box and choose Memory Diagnostic then
> Reboot.
> Run both Normal and Advanced. This will take a few minutes.
>
> In Computer right click your drives and choose Properties, then Tools tab,
> then click Check Now. Tick BOTH checkboxes then Start. Reboot. This will
> take overnight.
>
> After running chkdsk (which is what the above does) check for file
> corruption by clicking Start - All Programs - Accessories - Right click
> Command Prompt and choose Run As Administrator. Type
>
> sfc /scannow
>
>
> --
> ..
> --
> "Elgin8" wrote in message news:e873e6db-8cc1-47d3-baf8-35f4b2d2d479...
>> Yes, I can restart in safe mode. What should I do then?
>>
>> I can also get the command line which lets me load files, look at
>> directories, etc.
>>
>
>
 
 

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Thanks for the suggestions.   I will systematically work my way thru them and get back to you.

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Hi David

Here is a summary of actions taken re your suggestions:

1. System restore ... Restored to point 3 days before problem started.  No effect.

2. Problem History ... There were problems with Azureus and Burn4Free on the day the problem started.  Virus?

3. Reliability & Performance ... Only recent items were the Application failure.   Last h/w and s/w changes were 27 Dec.

4. Memory scan ... showed no errors.

5. CHKDSK ... showed no errors.

6. SFC Scannow ... Displayed "Windows Resource Protection found corrupt flies but was unable to fix some of them".

7. Ran TrendMicro scan ... No problems detected.

8. Ran Avira virus scan ... Detected Malware "ADSPY/Agent.223744' in c:\Windows\System32\b4fm.dll.  and detected virus 'ADSPY/Burnfree.B' in c:\Program Files\...\Burn4Free_Toolbar.dll".   Avira removed them.

Unfortunately, on restarting the PC, problem is still there.  I will try to refer the problem to Avira.

Thank you for your help so far.

Elgin8

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Last updated September 2, 2022 Views 6,635 Applies to: