PCD.exe has stopped working

Hi,

PCD.exe is PC Doctor a diagnostic tool that comes on many Dell computers. Contact Dell Support and
their forums for help. The clean-up below might help once you know the system is malware free.

Dell Support
http://support.dell.com/

Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more
http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

Dell Forums
http://en.community.dell.com/forums/

It also has been known to be over-written by malware so you should check for that.

No one program can be relied upon to detect and remove all malware. Added that often easy to detect malware
is often accompanied by a much harder to detect and remove payload. So its better to be overly thorough now
than to pay the high price later. Check with these to an extreme overkill point and then run the cleanup only when
you are very sure the system is clean.

These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run them in
regular Windows when you can.

Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone. (If Rootkits run UnHackMe)

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Malwarebytes - free
http://www.malwarebytes.org/

Run the Microsoft Malicious Removal Tool

Start - type in Search box -> MRT  find at top of list - Right Click on it - RUN AS ADMIN.

You should be getting this tool and its updates via Windows Updates - if needed you can download it here.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
(Then run MRT as above.)

Microsoft Malicious Removal Tool - 32 bit
http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious Removal Tool - 64 bit
http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure it is all gone.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other security programs. This is
a scanner only, VERY EFFECTIVE, if it finds something come back here or use Google to see how to remove. 
http://www.prevx.com/   <-- information
http://info.prevx.com/downloadcsi.asp  <-- download

PCmag - Prevx - Editor's Choice
http://www.pcmag.com/article2/0,2817,2346862,00.asp

Try the trial version of Hitman Pro :

Hitman Pro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans,
rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as
anti virus software, firewalls, etc.).
http://www.surfright.nl/en/hitmanpro

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If needed here are some online free scanners to help

http://www.eset.com/onlinescan/

http://onecare.live.com/site/en-us/default.htm

http://www.kaspersky.com/virusscanner

Other Free online scans
http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1

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Do this cleanup once you are sure the machine is clean.

Also do these to cleanup general corruption and repair/replace damaged/missing system files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228

Run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

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If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)

http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/

Hope this helps.

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Rob - Bicycle - Mark Twain said it right.