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Depending on which operating system you have, and on whether your hardware vendor provided you with proper media, you may be able to do a disk repair while booted to the Windows install DVD.
In Vista (?) and Windows 7 booting to the install DVD allows you to use repair tools, one of which is a command line. From the command line type
chkdsk /F C:
and a disk repair should be performed.
One warning:- the last time I tried this it turned out that my disk drive was physically failing, and because of this the check disk failed, completely destroying the file system and causing complete data loss. BACK UP FIRST.
I had a different problem after installing these two updates - my scroll wheel on my mouse wouldn't work. I was able to uninstall KB975496 by going to uninstall programs, then clicking on View Installed Updates. Once I had uninstalled this one, my problem was avoided so I didn't try uninstalling the other one. See if you can manually uninstall the updates.
KB975496 & KB980408 Kills the touchpad on my ASUS n51Vn notebook. I've never had an update break something so basic. I tried reinstalling the device after navigating through windows but no success. I also tried installing different "compatible" drivers as well. Only way to get it to work correctly is to use system restore to restore system settings to before the updates were installed. I will try installing the synaptic driver and the updates to see how that goes.
OS: Windows 7 Home Premium x64
Hardware Info (Touchpad)
Currently installed as "Microsoft PS/2 Mouse"
Hardware ID: ACPI\SYN0A06
Parent ID: PCI\VEN_8086&DEV_2919&SUBSYS_1D771043&REV_03\3&11583659&0&F8
If you need more information regarding hardware, please don't hesitate to email me at brandon -a t- ghostinator DOT com
Thanks,
Brandon Cook
After installing KB975496 and KB980408 I click to log on and the computer hangs up with a little box in top left hand corner saying "Setting up personalizes settings for: Windows Desktop update"
Temporary fix uninstalled updates and disabled automatic update.
System info:
Windows 7 Home Premium 64 bit
Processor: Intel Core i5 CPU 750 @ 2.67GHz
I have exactly the same problem!
I tried removing both updates... which has caused my computer to cry more! It's been "comparing to configure Windows" for over 30 minutes so far to no luck, shall keep you updated if I get anywhere with it!
After installing these two updates (or even one at a time) my system won't boot at all. It goes into system repair mode. It won't do an automatic repair. It won't do a system restore. The repair report says that c:\windows\system32\drivers\ksecpkg.sys is corrupt.
The only thing I've been able to do to repair the situation is to completely restore my system from the previous full system backup.
I have set up my Windows Update to only download but not install automatically.
Windows 7 Business x86 / HP nx7300 notebook
--Karla
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