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How to fix - error code 80073712 - windows component store is corrupt - after successfuly installing system update readiness tool for windows vista.

I keep getting the error code 80073712 - windows component store is corrupt - when trying to install windows vista SP1 and also the Cumulative Security update for Explorer 7 (KB978207). Fails every time.

I folowed the advice and installed the System Update Readiness Tool for Windows Vista (did this twice) but still cannot download and install the updates - get error 80073712.

How can I fix the corrupt windows component store ?

thanks,

Dan
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Answer

CMDC,
    If the SFC was not able to repair files then the best thing to do is to reinstall Windows.  You can try running a Disk Error Check, if it corrects any problems then run the SFC again and then install and run the System Update Readiness Tool.  If there is still an issue with the SFC nto being able to complete then you should do a reinstall. 


Mike - Microsoft Answers Support Engineer
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Mike - Support Engineer

Mike - Support Engineer
Mike Microsoft Answers Support Engineer
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2

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Hi ,

To resolve this problem, use one of the following methods. For these methods to work, you must be logged on to your computer by using a computer administrator user account.

Method 1: Run the System File Checker (SFC.exe) tool with the sfc /scannow command
Although this method sounds highly technical, it is really a straightforward process that even the less experienced user can do. System File Checker merely makes sure that all system files are where they should be. The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

This method is rated: Moderately easy
Estimated time: 5-10 minutes
To run the System File Checker, complete these steps:
1. Click Start, and then type cmd in the Start Search box.
2. In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue.
3. At the command prompt, type Sfc /scannow, and then press ENTER.

If this method doesn’t help, then goahead with other steps and check if that helps.

Refer this link for further steps:-
 “The "Windows Features" dialog box is empty in Windows 7 or Windows Vista, or you receive an error message that includes the following code when you try to use Windows Update: "0x80073712"”
http://support.microsoft.com/kb/931712

Additional information:-
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/6f6c0f2f-5dee-42a6-8505-2ed93b46ee37

Hope it helps
Thanks and regards
Dinesh-Microsoft Support
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Mohammed Raieed

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Mohammed Raieed

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I have the exact same problem.  I ran the sfc, and it stopped at 89% because it was unable to fix the corrupt files.  What do I do now?

2010-01-27 22:31:14, Info                  CSI    00000327 [SR] Cannot repair member file [l:62{31}]"stocks_search_selected_left.png" of Microsoft-Windows-Gadgets-Stocks, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
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Can anyone help??  Very frustrated with Microsoft right now.
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Hello Microsoft?
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Answer

CMDC,
    If the SFC was not able to repair files then the best thing to do is to reinstall Windows.  You can try running a Disk Error Check, if it corrects any problems then run the SFC again and then install and run the System Update Readiness Tool.  If there is still an issue with the SFC nto being able to complete then you should do a reinstall. 


Mike - Microsoft Answers Support Engineer
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Mike - Support Engineer

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I recieved the following after performing the steps you mentions above, please tell me how to fix this.

 

Windows Resource Protection found corrupt files but was unable to fix some of them.

Details are included inthe CBS.Log windir\Logs\CBS\CBS\.log.  For example C:Windows\Logs\CBS\CBS\log

 

I did this process because I keep getting the error code 80073712 when trying to install an important update.  Please help!!!

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I did

 

To run the System File Checker, complete these steps:
1. Click Start, and then type cmd in the Start Search box.
2. In the results area, right-click cmd.exe, and then click Run as administrator. You will be prompted to type the password for an administrator account. Click Continue if you are the administrator or type the administrator password. Then, click Continue.
3. At the command prompt, type Sfc /scannow, and then press ENTER.

 

I got

 

Windows Resource Protection did not find any integrity violations.

 

 

____________________________________________________________________________

But im still not able to install windows update code 80073712 or KB2559049 for windows 7 for x64-based systems, CUMULATIVE SECURITY UPDATE FOR INTERNET EXPLORER 9 FOR WINDOWS 7 FOR X64-BASED SYSTEMS (KB2559049).

need help thank you.

 

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After trying everything for 3 years to solve the vista 80073712  errors I tried a remote access program called reimage. Within an hour the problem was solved.
Later I encountered another problem that couldn't be resolved so I did an upgrade to win 7 with a clean install. Perfect!
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