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Losing sound/picture when rewinding Live TV in Media Center

Applies To:

Using Windows 7 and Media Center, upgraded from Windows Vista.

All other parts of Media Center appear to be functioning as normal.

I can watch Live TV fine, but if I hit the chapter back button to skip back a few seconds, it works for the first couple of clicks, but then the video screen goes black (preview window and timeline still functions at the bottom of the screen.)

If I then wind forward to the current "live" area, picture returns but with no sound. Have to exit Live TV to get sound back.

The machine is only used for Media Center, but also has PowerDVD installed.

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6 People had
this question

Dylan Tusler

Dylan T

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Hi Dylan Tusler,

Registry disclaimer

Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows
http://support.microsoft.com/kb/322756/

Locate and delete these two registry keys and reboot to fix the issue:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Media Center\Extensibility\Entry Points\{7e7a8710-9e4a-40a3-824a-7b0baf38abcf}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Media Center\Extensibility\Applications\{a0cd8951-e5b6-4662-9c9c-d56c5b38ca59}]

Azeez Nadeem - Microsoft Support

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- Harassment or threats
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- Nudity
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- Other Term of Use or Code of Conduct violation

Azeez N

Forum Moderator

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Yes, that worked nicely.

Thanks.

Back of the net...

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
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- Other Term of Use or Code of Conduct violation

Dylan Tusler

Dylan T

Was this helpful?

Hi Dylan Tusler,

Glad to know that the issue is fixed.

Cheers!

Azeez Nadeem - Microsoft Support

- Child exploitation or abuse
- Harassment or threats
- Inappropriate/Adult content
- Nudity
- Profanity
- Software piracy
- SPAM/Advertising
- Virus/Spyware/Malware danger
- Other Term of Use or Code of Conduct violation

Azeez N

Forum Moderator

Community Star

Was this helpful?

All well and good, but this is a fault not a feature. I have 2 x64 windows 7 systems both with this issue. Great fix if you do not want to use the interactive functions the "red-button" MHEG support gives you. Yes, that stuff the £20 freeview boxes do perfectly well, whereas my £800 media centres do not thanks to this.

It's been an issue for many years, when is MS going to address this properly???

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johnduncan

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Hello. Why has this HUGE bug not been fixed? Why do we have to disable a basic function to enable basic TV?

When will this be fixed with a patch?

Thanks

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StumpyBloke

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It isnt fixed at all!!!! We have to disable functionality to get around this bug!!!

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StumpyBloke

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Hello??? Anyone from MS care to comment please?

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StumpyBloke

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Losing sound/picture when rewinding Live TV in Media Center

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