windows\system32\winbrand.dll bad image error.

I keep getting the above error when i start and shut down my computer. This file shows as having 0bytes when i looked at it, and i can't fix it with repair when i stick my install disk in....am i looking at a reinstall here?
Answer
Answer

Hello huckleberryhound,

·         Are you able to work on your computer normally by passing the error?

·         Do you remember making any changes to the computer(Hardware or Software) prior to having this issue?

I suggest that you run a System File Checker tool on your computer.

Running the System File Checker…

1.     Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.
2.     Click Continue or supply Administrator credentials if prompted.
3.     In the Command Prompt window type the following, and press Enter:

sfc /scannow
4.     You should see the following on-screen messages:

Beginning the system scan. This process will take some time.
Beginning verification phase of system scan.
Verification % complete.
5.     Once the scan has completed you will receive an onscreen message resembling one of the following:

…found no integrity violations

…found corruption but repaired it

…found corruption that it could not repair.

You can check out this article that will give you information on 'How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista'.
http://support.microsoft.com/kb/928228

Alternatively, you can post back the error if you have difficulties in analyzing the error.

Thanks,
Irfan H, Microsoft Answers Support Engineer. Visit our
Microsoft Answers Feedback Forum and let us know what you think.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated October 5, 2023 Views 14,898 Applies to: