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Question

Windows Live, Games for windows live and Xbox 360 live accounts.

Hi all,

I have recently bought an Xbox 360. I have also had a Windows Live\Games for windows live account for many years and wanted to link this to my xbox live account. At the time i setup my xbox live account i was having issues i now want to close the Xbox 360 live account and transfer the gold membership and the achievements across to my combined windows live/games account.

Is this possible and if so how?

Any help would be much appreciated

Kind Regards

Craig Hanson

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Answer

Hi Craig,

 

I would suggest you to access the link below and follow the steps to move the account .

http://support.microsoft.com/kb/906921

 

You may also contact Xbox support and check for more deteailed instruction how to merge the old account with Gold membership account .

http://support.xbox.com/en-US/pages/contact-us.aspx

 

Hope this helps.


Thanks and Regards,
 
Srinivas R
Microsoft Support.
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Arya S Asok

Support Engineer

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I also have this problem, and your first link brings to a Hpage that is no longer active.

 

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