Hi Akriti,
Thanks for posting your query in Microsoft Community Forums.
To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions.
1)
Have you made any recent hardware or software changes to your computer prior to the issue?
2)
Do you get any error code / message?
Method 1:
Check if the User Access Control (UAC) is enabled.
Refer the link.
“What is User Account Control?”
http://windows.microsoft.com/en-IN/windows-vista/What-is-User-Account-Control
Method 2:
Check the required resolution supports.
The minimum resolution required to support all the features of Windows 8 should be
1024x768. If the Modern User Interface app will not run on 1024x600 or 1280x720 resolutions.
Method 3:
What to do if you have problems with an app.
On the same link you will see
Apps troubleshooter. This tool can automatically find and fix some problems with apps.
http://windows.microsoft.com/en-IN/windows-8/what-troubleshoot-problems-app
Method 4: Perform Clean Boot.
To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known
as a "clean boot." A clean boot helps eliminate software conflicts.
http://support.microsoft.com/kb/929135
Windows store issues:
Method 1: You may also refer the link mentioned below
http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app
Method 2: If you are using any Proxy connection, then
try disabling the proxy connection and check.
Follow the steps to disable proxy:
a. Click the
Gear box at the top right corner in internet explorer.
b. Click the
Tools button, and then click Internet Options.
c. Click the
Connections tab, and then click LAN settings.
d. Uncheck Use a proxy server for your LAN check box and click on place a check
mark on automatically detect settings.
Hope this will be helpful. Incase if you still have further queries please reply with more details and we will be happy to
help you.
