Windows 8 Crash Bugcheckcode 159

Hi,

Results verified by WinDBG, DumpCHK, and BlueScreenView.

The Bug_Check was 9F (159 DEC is 9F HEX) CAUSE pci.sys which is a Windows component
which means something else drove it into Fault. Further analysis indicates Rt630x64.sys
Realtek 8101E/8168/8169 NDIS 6.30 64-bit Driver was involved.

BugCheck 9F, {3, fffffa8007cd4060, fffff88000b1e7e0, fffffa8007f28230}

Probably caused by : pci.sys

Rt630x64.sys dated 6/12/2012 Realtek 8101E/8168/8169 NDIS 6.30 64-bit Driver.

>[ 16, 2]   0 e1 fffffa800b7e3050 00000000 fffff803a33d4730-fffffa80086e19d0 Success Error Cancel pending
       Unable to load image \SystemRoot\system32\DRIVERS\Rt630x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt630x64.sys

1. Check with Dell Support, their on-line documentation and drivers, and ask in their forums
about any known issues. Update the BIOS, low level chipset drivers, and the major on-board
and separate device drivers. Check updates to Rt630x64.sys Realtek NIC (Wired) driver then
check for an even newer version at Realtek. Run DriverView - set VIEW to Hide Microsoft
drivers - update those without Dump in their names (see driver update methods below).

BiosVersion = A13
BiosReleaseDate = 11/15/2012 <- check for updates to the BIOS, low level chipset drivers,
and the major on-board and separate device drivers at Dell.
SystemManufacturer = Dell Inc.
SystemProductName = Inspiron 5520
SystemFamily = 103C_5335KV
SystemVersion = A13
SystemSKU = xxx123x#ABA
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct = 04G65K
BaseBoardVersion = A00

Dell Support
http://support.dell.com/

Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more
http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

Dell Forums
http://en.community.dell.com/forums/

Realtek - RTL8168/8169
http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=4&PFid=4&Level=5&Conn=4&DownTypeID=3&GetDown=false&Downloads=true#RTL8110S-32/RTL8169S-32/RTL8110SB(L)/RTL8169SB(L)<br>RTL8110SC(L)/RTL8169SC(L)

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2. If the issues continue use ALL the other methods in the troubleshooter below.

====================================================

Note using Win Key + X and Win Key + W (to get to Control Panel, Run, and Settings
as needed). Win Key + D calls the desktop and the using Win Key toggles Desktop
and Start Screen.

Translate the Windows 7 methods and use them on Windows 8.

Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't
start Windows (applies to Windows 8).
http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other) (applies to Windows 8).

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990 

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Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash.
(also Windows 7 and 8)
http://www.winvistatips.com/disable-automatic-restart-t84.html

==========================================================

This "could" be a power supply problem though it is not the most common cause.

9f is likely a driver issue. Antivirus/antispyware/security programs can also cause these issues.
Have you added devices lately or updated drivers - be sure to check in Windows Updates to
see if a driver was updated prior to this occurring. This could also be caused by a loose card
or cable and even a weak power supply.

That error means a driver is not handling the power state properly. Check in Control Panel -
Device Manager to be sure major drivers are not shut off during sleep - double click Display
Adapter - NIC and WIFI - Sound and others - Power Management tab - uncheck Allow
computer to turn off power. Maybe only one has an issue.

(Use RUN instead of Start - Search as used on Vista or Windows 7)

WINKEY + X - RUN - type in MSCONFIG.exe

General Tab - check Diagnostic Start  - APPLY / OK  -  REBOOT

Try it now. If it still blue screens think Video Driver. If not think NIC, Wifi, Sound, or......
(and it still could be video interacting with something else). See troubleshooter link
above for my generic driver update methods.

Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE <-- read this link
http://msdn.microsoft.com/en-us/library/ff559329(v=vs.85).aspx

BCCode: 9F  0x0000009F  <-- read this link
http://www.faultwire.com/solutions-fatal_error/DRIVER-POWER-STATE-FAILURE-0x0000009F-*1167.html?order=date

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Driver Verifier can help find some BSOD issues :

Using Driver Verifier to identify issues with Windows drivers for advanced users
http://support.microsoft.com/kb/244617 

How To Troubleshoot Driver Problems in Windows Vista or 7 (also Windows 8).
http://www.winvistaclub.com/t79.html 

Using Driver Verifier
http://msdn.microsoft.com/en-us/library/ff554113(v=VS.85).aspx 

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issueshttp://www.youtube.com/watch?v=_VwIDD9xngM

Driver Verifier
http://www.techsupportforum.com/2110308-post3.html

Using Driver Verifier
http://www.faultwire.com/solutions/using_driver_verifier.php 

How to use Windows Driver Verifier Manager to Troubleshoot & Identify Driver Issues
http://www.youtube.com/watch?v=_VwIDD9xngM 

You can disable Driver Verifier
http://support.microsoft.com/kb/244617 

WINKEY + X - RUN - type in -> verifier /reset      hit enter to disable

Use BlueScreenView to see if there is a driver specified in the error message. Also check with
MyEventViewer at the time of the BlueScreen.

If DriverVerifier creates a minidump upload it and post the link here so we can analyze it.

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This is my generic how to for proper driver updates : (update your major drivers and BIOS)

This utility makes it easy to see which versions are loaded : (Set VIEW to Hide Microsoft drivers
- update those without Dump in their names.)

DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
Control Panel - Device Manager - Display Adapter - write down the make and complete model
of your video adapter - double click - Driver's tab - write down the version info. Now click
UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right
Click - Uninstall - REBOOT this will refresh the driver stack.

Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
with their own software and drivers and any other major device drivers you have.

Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
BIOS, Chipset and software updates at System Maker's site while there.)

Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
each installation.

Always check in Device Manager - Drivers tab to be sure the version you are installing actually
shows up. This is because some drivers rollback before the latest is installed (sound drivers
particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
needed.

Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
manually by model.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Microsoft - Hardware and Drivers
http://windows.microsoft.com/en-US/windows/hardware-drivers-help#hardware-drivers-help=windows-8

Why isn't Windows finding my device?
http://windows.microsoft.com/en-US/windows-8/why-isnt-windows-finding-device

What if a device isn't installed properly
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

Hope this helps.

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Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!