How to uninstall iTunes in Windows 8

Hi BritniNunn,

Thank you for posting in the Microsoft Community.

I’m sorry to know that you are facing issue with iTunes. In order to provide you with a quick resolution, please reply to these question:

a.       What is the complete error message?

b.      When exactly do you receive this message to uninstall iTunes?

c.       What do you mean when you say “there is nothing to uninstall”?

If you are facing issue with iTunes then you may try uninstalling the program and reinstall iTunes in Windows 7 Compatibility mode and check how it works.

Step 1: I would suggest you to try uninstalling iTunes and check if it helps. Follow the steps to uninstall iTunes:

a.       Press Windows key + X and click Control Panel.

b.      Click on Programs and Features.

c.       Select iTunes and click Uninstall.

d.      Restart the computer.

Step 2: Follow these steps to install iTunes in Compatibility mode.

a.       Download the latest iTunes setup file for Windows 7 from the manufacturer’s website and save it on your local disk.

b.      Right click on the setup file of and select “Properties”.

c.       Select “Compatibility” Tab.

d.      Place a check mark next to “Run this program in Compatibility mode” and select Windows 7 from the drop down list.

e.      Let the iTunes install and then check the functionality.

Also check for any utility present with iTunes. Refer the below mentioned link and check if this helps:

http://support.apple.com/kb/HT1923

If you need further assistance, please reply and we will be happy to help you.

Hi! I just got a new laptop with Windows 8 on it (yikes!) I tried to download iTunes and it said the d/l went through ok, but when I click on the icon I am getting the following error msg.

"Apple application support was not found. apple application support is required to run iTunes. Please uninstall, and re-install iTunes"  Error 2 (windows error 2)

Can I follow the steps you already commented to resolve this? I don't want to uninstall without being positive I won't screw anything up (I did that before)

thanks!!

Hi,

Congratulations for your brand new laptop and thanks for reaching to us on Microsoft Community.

Yes, you may go ahead and follow the steps provided in my previous post and check the functionality of iTunes.

Please revert for any clarification on this or any Windows issue. We will be glad to help you.

hi,

I just got a new laptop and downloaded iTunes. but when I press run or try to open the setup nothing happens. ive tried uninstalling it but all that happens is a message appears saying

"an installation for apple mobile device support is currently suspended. you must undo changes made by the installation to continue. do you want to undo the changes? yes or no "

but when I press yes it just reappears instantly and when I press no it wont uninstall

please help!

Hi BritniNunn,

Thank you for posting in the Microsoft Community.

I’m sorry to know that you are facing issue with iTunes. In order to provide you with a quick resolution, please reply to these question:

a.       What is the complete error message?

b.      When exactly do you receive this message to uninstall iTunes?

c.       What do you mean when you say “there is nothing to uninstall”?

If you are facing issue with iTunes then you may try uninstalling the program and reinstall iTunes in Windows 7 Compatibility mode and check how it works.

Step 1: I would suggest you to try uninstalling iTunes and check if it helps. Follow the steps to uninstall iTunes:

a.       Press Windows key + X and click Control Panel.

b.      Click on Programs and Features.

c.       Select iTunes and click Uninstall.

d.      Restart the computer.

Step 2: Follow these steps to install iTunes in Compatibility mode.

a.       Download the latest iTunes setup file for Windows 7 from the manufacturer’s website and save it on your local disk.

b.      Right click on the setup file of and select “Properties”.

c.       Select “Compatibility” Tab.

d.      Place a check mark next to “Run this program in Compatibility mode” and select Windows 7 from the drop down list.

e.      Let the iTunes install and then check the functionality.

Also check for any utility present with iTunes. Refer the below mentioned link and check if this helps:

http://support.apple.com/kb/HT1923

If you need further assistance, please reply and we will be happy to help you.

I tried all the steps and I cannot get beyond the point where it says "An installation for Apple Application Support (64-bit) is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes? Hitting Yes does absolutely nothing except bring me back to that statement. Hitting no closes the iTunes dialog box, but does not uninstall.