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bluetooth speaker pairing, but no sound

OS: Windows 8
Asus N56V
Bluetooth speaker HMDX Jam Classic

Dear,

My Bluetooth speaker works perfectly after pairing it, but when I disconnect the speaker and then want to reconnect it later, no sound is coming from the paired Bluetooth audio device anymore unless I reboot.

Never had any problems with my bluetooth mouse.

The Bluetooth speaker:

  • is listed in Control Panel
  • is connected
  • is set up as default
  • has been reinstalled
  • updates up to date
  • Device troubleshooter couldn't identify the problem
  • Control panel > properties device > services: audio sink & remote control


Thanks for looking at this problem!
Answer
Answer

Hi,

 

I can imagine the inconvenience you have experienced.

 

This issue may be caused by the Bluetooth driver or services.

 

Here are a few more steps which you can follow:

 

Method 1:

Check if the Bluetooth service is running.

a) Press Windows Key + R, type services.msc and press Enter.

b) Search for Bluetooth support service.

c) Check if it is started, if not Right click on the service and click on Start.

 

Method 2:

Reinstall the Bluetooth driver following these steps:

a) Press Windows key + X and select “Device Manager”

b) Expand “Bluetooth” and right-click on the driver.

c) Select “Uninstall”, check marked “delete the software for the device” and select “OK” (after that, you can see there is no “Bluetooth” expansion on "Device Manager")

d) Select “Update Driver Software”.

e) Restart the computer.

 

Method 3:

Restart Bluetooth wireless connectivity.

Steps:

a. From the Start screen, swipe in from the right edge of the screen, and then tap or click Settings.

b. Tap or click Change PC settings.

c. Tap or click PC and devices, and then tap or click Bluetooth.

d. Under Bluetooth, tap or click to turn Bluetooth Off, and then tap or click again to turn Bluetooth On.

 

Also refer to these links:

Why isn't Windows finding my Bluetooth or other wireless device?

http://windows.microsoft.com/en-IN/windows-8/why-isnt-windows-finding-device

 

Add, remove, and manage your devices and printers

http://windows.microsoft.com/en-in/windows-8/add-view-manage-devices-printers

 

Hope this helps. If you have any further queries/issues related to Windows, write to us and we will be glad to assist you further.

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Question Info

Last updated June 5, 2024 Views 239,660 Applies to: