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Windows Update Code Error 8024800 A

Hello

I am getting the following message CODE  8024800A    Due to this error message my computer is unable to make any new window updates I went into the start menu and typed cmd and clicked on administrator and unfortunately  I am only getting a black screen that says c windows system 32
I even tried disabling the MCAfee firewall for a few minutes to see if this would clear the system to send the updates however did not work either
Pls advise how I can resolve this problem

Thank you
Answer
Answer

Hello Karen,

 

Do a Logoff and Restart for a fresh start.

　

Turn off your Antivirus program so that it does not interfere. If you have more 3rd-party security software, close those as well, so they do not interfere.

　

Do the following to Stop the Windows Update service.

get to an Elevated command prompt in Windows 7:
Start >> type in

cmd.exe

and immediately press the Ctrl+Shift+Enter keyboard combination and cmd.exe will be launched as if you selected

 

Run as Administrator.

　

 

The command prompt windows will start.

In the command-prompt window
type in
net stop wuauserv

 

 

NEXT:

Using your browser, do to this thread, at the reply marked as Answer ==>

 

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-7-automatic-updates-wont-run-error/f5791527-a8e6-47a5-90c5-3ad00cd716e0

 

 

in the Command prompt, one by one, starting with the 2nd line there .....

enter each line and press Enter-key after each

do all the lines listed there

 

 

 

 

 

 

~ Maurice

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Question Info

Last updated March 13, 2019 Views 3,790 Applies to: