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Recieve a BSOD after KB2859537.

When I install KB2859537 on my Windows 7 X64 machine I get a BSOD during reboot either trying to boot normally or trying to boot in safe mode. Had to restore the primany disk three times now to get the PC bac. Can someone report to MS tech please.Anyone else seen this

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Have had 50 customers today with various PC's, all with the same problem....


With all due respect...

 

This is a Consumer-specific forum. You will find appropriate support for Win7 in the IT Pro forums instead: http://social.technet.microsoft.com/Forums/windows/en-US/home#category=w7itpro 

 


Get out to window, clown!!!!!!!!

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If they are already impacted, please I'm just saying that this is indeed the way to showcase that there's impacted numbers out here.  Forum posts do not have the same impact as a support case.  Again please, I can't do this without help.


I'm in shock from so handless MVPs...

Who says that YOU could do anything byself to solve the problem???

 

All you have to do is sent links to this topic and other ones from internet to appropriate dirty team (testers, developers and so on) that responsible for updates.

 

JUST DO IT AND TELL (ADVICE) THEIR TESTERS TO WORK HARD!!!!!!!

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Fully aware MS don't offer Intel (and most other drivers) via Windows update.

 

All of my drivers, inculding the intel supplied ones,  are the latest version.

 

MS are also happy all of my drivers are ok, they even tried booting with a minimum set of drivers with the same BSOD result.

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Till now, I had around 15 clients that the same issue. After installing the update KB2859537, they cannot open / install programms, System Info, Computer Properties all just don't open, no error msg.
They are receiving 0xc0000005 error.
Till Microsoft will wake up, we offer them the next sollution: to uninstal this update. After the restart, Windows is offering to you again to instal this update, but we don't do it.
Waiting for an official solution from MS.

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Ok, guys. I talked just a few moments with a MS Technician. He told me this is an incompatibility beetwen the update and the hardware of the computer, in the process of the installation. As a solution, he send me a quick fix tool. I will try to install it on my clients PC's and will inform you if it works.

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Funny that. Exactly what I suggested them last night.

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Just a moment ago MS presented the KB without installation marked, just as an important update!!
A small step.....

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Rift Crashing can be fixed by performing following troubleshooting techniques:

Uninstall Updates and Reset Game Settings.
Update all the drivers
Then install Windows Updates. Hope issue is resolved. I also found some helpful techniques here;

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If I am personally impacted by a patch, then I can open the case, provide the log files, etc and don't need to bother anyone else or ask people to help me.  When I don't experiencing something personally, I need help from others. 

 

Shamnigurat, I have been sending your urls (thank you very much) and because I don't speak Russian and don't use Russian search engines I wouldn't have found without you. 

 

So thank you for that.

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 I got 2 client computers effected with this problem.

First one came 2 days ago. No BSOD but the c0000005 error and almost no application is running. System Restore fails to work. I thought it was a virus or something. Backed up the machine, re-installed windows, restored the files and turned it back after fully updating windows.

Came another client yesterday with the same exact problem. Again, system restore fails to work and idiot me thought that it was a wide and fast spreading virus. I went through the same process. Backed up files, re-installed windows, restored the files back and after fully updating windows and dang, the problem was back again. That's when I realized it was something to do with the updates I applied.

Just wondering why the problem did not re-surfaced with the first machine when I fully updated it but it did with the second machine. I don't why. It might be related with the order of things I did.

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Last updated January 29, 2021 Views 26,168 Applies to: