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Question

KB2668562 SILVERLIGHT UPDATE WILL NOT INSTALL-FEB 14TH /2012-WINDOWS UPDATE?

Applies To:

have not had any problems before updating from windows update but this update failed for some reason not sure why maybe ms cancelled it at the last moment any answers out ther would be appreciated .

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this question

caravan

caravan

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Answer

My installations that reportedly failed and are now showing up in wsus as not failed but installed. (not needed anymore)  the failed error is cleared.  Also, after unaproving the update yesterday if i right click and go to revision history, it looks like revision 101 has been released.  can someone confirm that is the revision that fixed this issue?
    • Child exploitation or abuse
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bfclay

bfclay

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http://marc.info/?l=patchmanagement&m=132925862114053&w=2

 

-------- Original Message --------
Subject:     RE: Slow going on that Silverlight KB2668562 patch
Date:     Tue, 14 Feb 2012 22:25:56 +0000
From:     Doug Neal

Reply-To:     Patch Management Mailing List <patchmanagement@listserv.patchmanagement.org>
To:     Patch Management Mailing List <patchmanagement@listserv.patchmanagement.org>


Thanks to responses on this listserver, we've looked into the Silverlight update, have identified a metadata (logic) error and will be releasing a revision to correct this very soon.

Consider holding off on this update until a revision is published and visible in your WSUS/SCCM consoles - or simply allow auto-approval to permit the revision to replace the original version.  We have similarly 'down throttled' unmanaged (consumer) machines until the revision is released (throttled at 0% = no consumer machines will get this installed automatically - but users who open WUApp and choose it, will still be able to run it - even though it will fail).

doug neal
Microsoft Update (MU)

 

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Susan Bradley

Community Moderator
Susan Bradley MVP
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I have had the same issue on multiple systems running Windows 7 Enterprise x64.
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

b_everts

b_everts

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I have had the same issue on my computer running Windows 7 Home Premium x64 with Service Pack 1.
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

Bogus101

Bogus101

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We are having same issues on our machines.  Update was published through WSUS.
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

bfclay

bfclay

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Having same issues with our machines.  Updates were pushed out through WSUS as well.
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

tb1983

tb1983

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I have tried manually installing the update from the KB Article and I receive a message that the software is already installed.  I'm not sure why it would pick it up as a necessary update if it was already installed.
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

b_everts

b_everts

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I have the same issue. Running Vista 32bit
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

Burschlaner

Burschlaner

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Forgot to mention our clients are a mixture of Windows XP SP3 x86, Windows Vista SP2 x86 and Windows 7 SP1 x86.
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

tb1983

tb1983

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5

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Looks like this is happening to all types of clients not just x64 clients.  If you go into programs and features in control panel, it's listed as installed with the correct version and install date of 2/14. so it looks like it might have installed even though it's reporting incorrectly.  odd.
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
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    • Other Term of Use or Code of Conduct violation

bfclay

bfclay

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I show the same.  Version 4.1.10111.0 Installed On 2/14/2012.
    • Child exploitation or abuse
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    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

tb1983

tb1983

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3

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Hang loose you are not alone.  Getting Redmond on the line.
    • Child exploitation or abuse
    • Harassment or threats
    • Inappropriate/Adult content
    • Nudity
    • Profanity
    • Software piracy
    • SPAM/Advertising
    • Virus/Spyware/Malware danger
    • Other Term of Use or Code of Conduct violation

Susan Bradley

Community Moderator
Susan Bradley MVP
Community Star
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