|
|
I've had most of the same problems in this thread. Brand new laptop with Windows 7 Home Premium 64-bit (no XP mode). They don't tell you when you buy it that it will most likely NOT be compatible with ANYTHING you are used to using......Office, Outlook Express, some games, some financial software. You will learn it the hard way!
Installed Office XP Pro.............it seemed to install, but then couldn't launch it, open it or use it, and then couldn't uninstall it either (it must do something to the Windows Installer in Windows 7). Installed Open Office.............it worked, but then I couldn't uninstall it. Tried to download Virtual Box..............wouldn't download. All these attempts to install produced .msi errors (mostly 1719). All so-called "fixes" suggested did not work to solve the problem............Installer cleanup utility, unregister/re-register, all the routine suggestions. Microsoft (as usual) was not and is not helpful.
Very LONG story short.............ran across a suggestion somewhere (don't remember where) and made a note of it but didn't try it at first because it involved making a registry change, which I don't like to do. But got desperate and figured what the heck, the computer is already a useless piece of you know what, can't make it any more useless. So I tried it and it worked. I was able to uninstall Office XP Pro and Open Office and then was able to install Virtual Box and install Windows XP Pro and Office XP in it.
HERE IS THE FIX THAT WORKED FOR ME: Start, then Run, then type regedit Go to HKEY_LOCAL_MACHINE\SYSTEM\CURRENT CONTROL SET\SERVICES\MSIserver\WOW64 Right click on WOW64, then select Modify Set Value Data to 0 (mine was set at 1) and Base should be Hexadecimal Close everything, reboot, and see if you can uninstall or reinstall...............it worked for me. Don't bother with Office XP Pro and Windows 7..............it screws up everything.
I should mention that I did use the Windows Installer Cleanup Utility before I tried the registry change. Don't know if it made any difference, but it might have. It didn't, however, fix the problem on it's own.
Good Luck!
I. Suuresh Kumar- Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.
To PEM1946,
Not sure who you intended to answer your question. As the person who posted the original problem I am in no position to answer it, as I found no solution capable of fixing the problem via this forum short of reinstalling Win 7.
I am not currently using Win 7 as stated previously.
Tried all of this including a reinstall, have same problem
Where is installer 5.0 to reinstall?
Just a sad problem
CCLeaner says registery is clean
Any suggestions?
Goldfish101
Enter the thread ID of the thread you are merging into
To report abuse, sign in or continue without signing in
Thank you.
|
|
|
|
Don't have one of the above accounts?