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Windows Client for It Pros
Windows Server

RaymondMCDonaldrg

Windows updates failed to install, get an error: 0x80070002.

Original title: error 0x80070002

Have tried online advice, still can't get windows updates or use troubleshooter-perfomance issues, find & fix problems etc. plus when laptop boots up a message says the main wireless assistant programme has stopped working, after a few minutes it dissapears then i can go on the web.

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Answer

Babu V

Hi Raymond,

Thank you for choosing Microsoft Community to post your question.

Based on the above description, I understand that Windows updates failed to install, get an error: 0x80070002. We are here to help you and guide you in the right direction.

I would appreciate if you could answer the following questions:

1. Have you made any recent changes to your computer?

2. What is the make and model of your computer?

Here are some troubleshooting steps that you can try to resolve this problem.

Method 1: Run the following fix it and check.

You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services

http://support.microsoft.com/kb/910336

Method 2: Refer to the suggestions from the following link.
Error message when you use the Windows Update Web site or Microsoft Update Web site to install updates: "0x80070002"

http://support.microsoft.com/kb/956698

Regarding wireless internet issue, visit the manufacturer website and install the updated wireless adapter drivers for your model.

Refer to the suggestions from the following link. Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-in/windows7/update-a-driver-for-hardware-that-isnt-working-properly

If you face any further issues, please reply to this post and we'll be happy to assist you further.