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Question

Windows Media Player libraries - how to auto-refresh?

I'm streaming media using WMP12 on Windows Home Premium 64-bit to an XBox. However, when I add files to the monitoring folders, I cannot see the added files on the XBox. It seems that the libraries are not automatically updating. How do I configure this?

P.

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Answer

Hello Oceanclub,

Sorry the hot fix didn't improve your issue.

Please let us know if the clean boot helps to identify if there is a conflict with any other software.

Thanks,


Marilyn
Microsoft Answers Support Engineer
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Marilyn O

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Most Helpful Reply

Hi,

Method 1: To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:
a. Exit Windows Media Player.
b. Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.
c. Select all the files in the folder, and then click Delete on the File menu.
Note You do not have to delete the folders that are in this folder.
d. Restart Windows Media Player.
Note Windows Media Player automatically rebuilds the database.


Method 2: If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:
a. Exit Windows Media Player.
b. Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.
c. Select the Media Player folder, and then click Delete on the File menu.
d. Restart Windows Media Player.

Note :Windows Media Player automatically rebuilds the database.

Diana
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think


If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.
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Diana D

Support Engineer

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7

Votes

Hi,

Method 1: To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:
a. Exit Windows Media Player.
b. Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.
c. Select all the files in the folder, and then click Delete on the File menu.
Note You do not have to delete the folders that are in this folder.
d. Restart Windows Media Player.
Note Windows Media Player automatically rebuilds the database.


Method 2: If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:
a. Exit Windows Media Player.
b. Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.
c. Select the Media Player folder, and then click Delete on the File menu.
d. Restart Windows Media Player.

Note :Windows Media Player automatically rebuilds the database.

Diana
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think


If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.
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Diana D

Support Engineer

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Ah, but I've only just rebuilt the database. Is there any other option?

I'll try again I guess.

P.

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Was this helpful?

Hello Oceanclub,

I suggest you download the following KB hotfix and see if it will help with your issue.

KB 981770 ID: You frequently experience a music library issue when you access the music library in Windows Media Center or in Windows Media Center Extender

Be sure you download the correct version, x86 for a 32 bit computer and X64 for a 64 bit computer.

Please reply back and let us know if this will help with your issue.

 

Sincerely,


Marilyn
Microsoft Answers Support Engineer
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Marilyn O

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Hello Oceanclub,

I suggest you download the following KB hotfix and see if it will help with your issue.

KB 981770 ID: You frequently experience a music library issue when you access the music library in Windows Media Center or in Windows Media Center Extender


Hi Marilyn,

Thanks for the hotfix; I installed this. However, it's still taking an very long time to access music so I'm not sure there was any improvement.

If I browse (on the Xbox) to My XBox==>Music Library==>{source}==>Albums, I get a "Please wait" message. It will then display only 75 albums after maybe 10 seconds.

If I press B (for Back), then select Albums again, I'll get a second "Please Wait" message, then perhaps 200 albums.

If I continue this, I'll eventually get all the albums, but this isn't really acceptable I'm sure you'll agree!

Regards,

P

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Hi Oceanclub,

Take a look at the troubleshooting steps in this thread by both telloin and Srinivas to help with loading the files.


Dena
Microsoft Answers Support Engineer
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Dena B

Forum Moderator
Dena

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Hi Oceanclub,

Take a look at the troubleshooting steps in this thread by both telloin and Srinivas to help with loading the files.

Hi there,

I tried uninstall then reinstall the network adaptor; no luck.

The "Ways to improve your computer's performance" thread doesn't help; since I run my PC as a gaming machine I'm aware of the benefits of clean disks, defragging, etc. The PC is a quad-core with 4GB of RAM, defragged, etc.

I'm still getting a problem that when I add new media to watched directories, it is simply not picked up. I never had such problems when running XP on the same machine.

I'll try the clean boot option at some point and see what happens.

P.

 

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Answer

Hello Oceanclub,

Sorry the hot fix didn't improve your issue.

Please let us know if the clean boot helps to identify if there is a conflict with any other software.

Thanks,


Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think
    • Child exploitation or abuse
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Marilyn O

Forum Moderator

Was this helpful?

Thanks so much , i deleted most of my music and it showed it there and i couldnt play it , so i try your method for that question , and it works!
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Was this helpful?

1

Vote

Hi,

Method 1: To resolve this problem, clear the Windows Media Player database. To do this, follow these steps:
a. Exit Windows Media Player.
b. Click Start, click Run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.
c. Select all the files in the folder, and then click Delete on the File menu.
Note You do not have to delete the folders that are in this folder.
d. Restart Windows Media Player.
Note Windows Media Player automatically rebuilds the database.


Method 2: If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:
a. Exit Windows Media Player.
b. Click Start, click Run, type %LOCALAPPDATA%\Microsoft, and then click OK.
c. Select the Media Player folder, and then click Delete on the File menu.
d. Restart Windows Media Player.

Note :Windows Media Player automatically rebuilds the database.

Diana
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think


If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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Hi larichacarter,

If you are experiencing an issue with a program, please create a new thread in this forum. This will mitigate any confusion and allow the community to focus on your individual issue.

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Dena B

Forum Moderator
Dena

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